Logistic Specialist
4 weeks ago
Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.
Our Technical Assistance Center provides second/ third level technical support on aworldwide basis via phone, email, web and remote access to Huawei customers, partners, account teams, and other TAC engineers through independent troubleshooting & debugging product problems.
Along with the opportunity to grow and expand your technical knowledge and having access to products in a laboratory environment, we are looking for motivated candidates to join us as TAC Engineers in Bucharest/ Timisoara, on various product lines, such as: Network, IT, Wireless.
Responsibilities:
Follow the service process and trace the logistics status until the service is fulfilled;
Assure the Huawei spare parts system is updated with outbound and inbound operation by LSP (logical service provider) based on delivery records;
Keep clear records of all inbound & outbound parts, coordinate stocktaking every quarter to assure account accuracy;
Arrange with customer and engineers to return fault parts back in time;
Provide feedback at request based on the weekly/monthly activity of delivery;
Assure the KPIs ( Key Points of Interest) are achieved and fallow all activities until end;
Assist local Spare part manager to finalize the service parts operation process, warehouse management and account system, assure the smooth logistics channel and prompt parts delivery and return for repair;
Arrange the domestics and international logistics for the spare parts service in Europe region.
Requirements:
Educational background: bachelor degree and Major: Logistics Management, Enterprise Management, International Business and Economics related major, or Telecommunication, Computer and Electronics specialty;
Work experience: 1 year in logistics management or warehouse management;
Good English & German level (must);
Good communication ability (must);
Strong responsibility and goal-oriented (must);
High attention to details (must);
Similar working experience is preferred. (better);
Good skill in Excel of Microsoft office is necessary. (must);
Understand telecommunication product technology.(better);
Be familiar with spare parts business process and asset management.(better);
Possess international trade and law knowledge, tax & economic laws etc.(better);
Work Place: Bucharest. Sometimes the business travel is required to other countries in Europe.
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