Coordinatore del Front Office

3 weeks ago

Budapest, Budapest, Hungary Hilton Full time

Un Coordinatore del Front Office fornisce assistenza nelle attività giornaliere del Front Office e lavora a contatto con clienti e ospiti, per soddisfare le loro esigenze e offrire un'esperienza di servizio clienti eccellente.

Che cosa farò?

In qualità di Coordinatore del Front Office, sarà responsabile di fornire assistenza nelle attività giornaliere del Front Office e di lavorare a contatto con clienti e ospiti, per soddisfare le loro esigenze e offrire un'esperienza di servizio clienti eccellente. I Coordinatori del Front Office sono responsabili delle prime impressioni dei nostri ospiti e, pertanto, devono svolgere le seguenti mansioni mantenendo sempre gli standard più elevati:

  • Fornire assistenza al Responsabile del Front Office nelle operazioni giornaliere del Front Office
  • Offrire un servizio tempestivo e cercare attivamente opportunità per aumentare la soddisfazione degli ospiti
  • Assicurarsi che il team sia consapevole di qualsiasi riscontro significativo da parte degli ospiti e/o di altri reparti
  • Gestire, risolvere o inoltrare al livello superiore in modo tempestivo tutti i reclami
  • Lavorare con tutte le strutture e i servizi offerti dall'hotel e identificare opportunità di upselling e promozione di eventi nuovi o in corso
  • Segnalare al team qualsiasi evento speciale o ospite di livello VIP presente in hotel per eventi o per un soggiorno generico
  • Mantenere un livello elevato di conoscenza dei prodotti dell'hotel e dell'area circostante, conoscendo la programmazione giornaliera degli eventi in hotel
  • Partecipare a tutte le riunioni del Front Office
  • Agire nel rispetto delle norme antincendio e delle normative su salute e sicurezza sul lavoro, seguendo le procedure corrette quando richiesto
  • Svolgere il proprio lavoro e servire il team rispettando l'ambiente
Cosa stiamo cercando?

I Coordinatori del Front Office degli hotel e delle mete di vacanza Hilton sono sempre al lavoro nell'interesse dei nostri ospiti, in collaborazione con gli altri dipendenti. Per ricoprire questo ruolo con successo, un dipendente dovrebbe avere l'atteggiamento, i comportamenti, le competenze e i valori indicati di seguito:

  • Esperienze precedenti di servizio ai clienti nel settore alberghiero/del tempo libero/della vendita al dettaglio
  • Eccellenti capacità comunicative e predisposizione ai rapporti interpersonali
  • Volontà di offrire un servizio clienti di alta qualità
  • Capacità di lavorare sotto pressione
  • Immagine e cura della persona eccellenti
  • Capacità di rispondere con flessibilità a una varietà di situazioni lavorative

Per ricoprire questa posizione, le seguenti capacità e punti di forza costituiscono un vantaggio:

  • Competenze informatiche di alto livello
Come sarà lavorare per Hilton?

Hilton è la prestigiosa catena alberghiera internazionale, spazia da lussosi Hotel e Resorts con servizi completi alle suite per soggiorni prolungati e alberghi di fascia media. Per quasi un secolo, Hilton ha offerto ai viaggiatori d'affari e turisti il meglio dell'accoglienza, dei servizi, del comfort e della qualità. Hilton si dedica a continuare la sua tradizione di offrire agli ospiti un'esperienza eccezionale attraverso i suoi marchi nel mondo. Il nostro obiettivo "di riempire la terra con la luce e il calore dell'ospitalità - facendo vivere esperienze e soggiorni eccezionali - in ogni albergo, ad ogni ospite, ogni volta" ci unisce come una squadra per creare notevoli esperienze di ospitalità in tutto il mondo ogni giorno. E i nostri collaboratori sono al centro di tutto questo

  • Front Office Agent

    4 weeks ago

    Budapest, Budapest, Hungary Hilton Full time

    As a Receptionist and F&B Services Staff member, you'll be instrumental in crafting exceptional guest experiences from start to finish. From warmly welcoming guests at check-in to providing attentive dining service, your role encompasses: Providing reception services for a seamless check-in/check-out processEnsuring cleanliness and organization in both...

  • Guest Service Agent

    5 days ago

    Budapest, Budapest, Hungary Hilton Full time

    A Guest Service Agent assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.What will I be doing?As Guest Service Agent, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...

  • Guest Service Agent

    5 days ago

    Budapest, Budapest, Hungary Hilton Full time

    A Guest Service Agent assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.What will I be doing?As Guest Service Agent, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...

  • Guest Service Agent

    5 days ago

    Budapest, Budapest, Hungary Hilton Garden Inn Budapest City Center Full time

    A Guest Service Agent assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.What will I be doing?As Guest Service Agent, you will assist in daily Front Office operations and work with customers and Guests as part of a project used to...

  • Swedish-speaking Service Desk Agent in Beautiful Budapest, Hungary

    2 weeks ago

    Budapest, Budapest, Hungary Nordic Jobs Full time

    Vi letar efter svensktalande teknisk supportanalytiker till Vackra BudapestBor du i Budapest eller planerar du att flytta dit? Gillar du att lösa problem och arbetar effektivt? Tycker du om multinationell miljöer och inte är rädd för IT? Anslut dig till våra kunds kontor i vackra Budapest De letar efter svensktalande tekniska supportanalytiker, där du...

  • Style Supervisor

    2 weeks ago

    Budapest, Budapest, Hungary Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation W Budapest, Andrassy ut 25, Budapest, Hungary, HungarySchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status,...

  • Housekeeping Supervisor

    2 weeks ago

    Budapest, Budapest, Hungary Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation Dorothea Hotel Budapest Autograph Collection, Dorottya utca 2, Budapest, Hungary, HungarySchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYInspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold...

  • Receptionist (f/m/d)

    3 weeks ago

    Budapest, Budapest, Hungary MEININGER Hotels Full time

    Receptionist (f/m/d)MEININGER Hotel Budapest Great Market HallFull-timeAre you a people person who wants to create and share memorable experiences with our guests? Come and join MEININGER Hotel Budapest Great Market HallMEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.We run more than 35...

  • Coordinatore del Front Office

    4 weeks ago

    Budapest, Hungary Hilton Full time

    Un Coordinatore del Front Office fornisce assistenza nelle attività giornaliere del Front Office e lavora a contatto con clienti e ospiti, per soddisfare le loro esigenze e offrire un'esperienza di servizio clienti eccellente. Che cosa farò?In qualità di Coordinatore del Front Office, sarà responsabile di fornire assistenza nelle attività...

  • P&L elemző

    1 month ago

    Budapest, Hungary UniCredit Bank Zrt. Full time

    Az UniCredit páneurópai kereskedelmi bank, amely egyedülálló szolgáltatási kínálattal rendelkezik Olaszországban, Németországban, Közép- és Kelet-Európában.Célunk, hogy a közösségeknek megadjuk a lehetőséget a növekedésre, miközben a legjobbat nyújtjuk minden érdekelt fél számára, és segítünk kibontakoztatni ügyfeleink és...

  • Guest Service Agent

    4 days ago

    Budapest, Hungary Hilton Garden Inn Budapest City Center Full time

    DescriptionA Guest Service Agent assists in daily Front Office operations and works with customers and Guests as part of a project used to demonstrate your abilities to work in the hotel management sector.What will I be doing?As Guest Service Agent, you will assist in daily Front Office operations and work with customers and Guests as part of a project used...

  • Principal Frontend Engineer @ Mp Solutions Kft.

    6 days ago

    Budapest, Hungary Mp Solutions Kft. Full time

    Principal Frontend Engineer Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome solutions.  Benefits A...

  • Principal Frontend Engineer @ MP Solutions Kft.

    1 week ago

    Budapest, Hungary MP Solutions Kft. Full time

    Principal Frontend EngineerOur goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome solutions. BenefitsA fun,...

  • Bellman / Londíner - Diákmunka

    2 days ago

    Budapest, Hungary Tudatos Diák Iskolaszövetkezet Full time

    5 csillagos butik szállodája új kollégáit keresi részmunkaidős bellman / londiner pozícióra, azonnali kezdéssel. #azonnali kezdés #diákmunka, Szállodába érkező vendégek, látogatók fogadása, útbaigazításaA vendégforgalom gördülékenységének biztosítása a főbejárat környékénCsomaghordás, csomagok tárolásának...

  • Frontend Developer @ Abesse Zrt.

    1 week ago

    Budapest, Hungary Abesse Zrt. Full time

    InformationStart: ASAPPeriod: long-termSeniority: junior L3 - medior L3Business Unit: The Global Digital Team, including Digital Data Platforms and Digital Experiences is a fast-growing global function at our client which seeks to engage a multi-trillion-dollar audience of investors, advisors, and institutions with our diverse range of investment...

  • Londiner (állandó éjszakai műszak)

    4 weeks ago

    Budapest, Hungary ZeinaHotels Full time

    Szeretnél egy különleges, több szállodából és étteremből álló cégcsoport tagja lenni? Szeretsz emberekkel foglalkozni, jó a problémamegoldó képességed?  Akkor gyere, és csatlakozz a Front Office csapatunkhoz!Munkavégzés helye:  Continental Hotel Budapest****        1074 Budapest, Dohány utca 42-44., Fogadja a vendégeket és a...

  • Bell Captain

    1 month ago

    Budapest, Hungary Zeina Hotels Full time

    Szeretnél egy különleges, több szállodából és étteremből álló cégcsoport tagja lenni? Szeretsz emberekkel foglalkozni, jó a problémamegoldó képességed?  Akkor gyere, és csatlakozz a Front Office csapatunkhoz! Munkavégzés helye:  Prestige Hotel Budapest   {váltott műszak}, A londinerek munkájának szakmai irányítása,...

  • Housekeeping Supervisor

    2 weeks ago

    Budapest, Hungary Marriott Full time

    Job Number 24076452 Job Category Housekeeping & Laundry Location Dorothea Hotel Budapest Autograph Collection, Dorottya utca 2, Budapest, Hungary, Hungary Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by...

  • Style Supervisor

    2 weeks ago

    Budapest, Hungary Marriott Full time

    Job Number 24076256 Job Category Housekeeping & Laundry Location W Budapest, Andrassy ut 25, Budapest, Hungary, Hungary Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards....

  • Style Supervisor

    2 weeks ago

    Budapest, Hungary Marriott Full time

    Job Number 24076490 Job Category Housekeeping & Laundry Location W Budapest, Andrassy ut 25, Budapest, Hungary, Hungary Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards....

  • Receptionist (f/m/d)

    3 weeks ago

    Budapest, Hungary MEININGER Hotels Full time

    Receptionist (f/m/d) MEININGER Hotel Budapest Great Market Hall Full-time Are you a people person who wants to create and share memorable experiences with our guests? Come and join MEININGER Hotel Budapest Great Market Hall MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel. We run more than...

  • Principal Full-stack Engineer @ MP Solutions Kft.

    1 week ago

    Budapest, Hungary MP Solutions Kft. Full time

    Principal Full-stack EngineerBenefitsA fun, friendly, and helpful company cultureCompetitive compensationRestricted Stock Unit ProgramPrivate Medicover healthcare + cafeteria plan/SZEP cardEmployee Stock Purchase ProgramWellness motivation through PandaFitAn extra week off for the whole company every yearEmployee recognition program through...

  • Senior Developer @ Fox HR Consulting Kft.

    3 days ago

    Budapest, Hungary Fox HR Consulting Kft. Full time

    Partnerünk saját terméket fejleszt, mely az üzleti folyamatok digitalizációjára optimalizált, low-code/ no-code megoldásokat szállító, modern eszközök és technológiák alkalmazására épül. A magyar cégcsoport közel két évtizedes múlttal rendelkezik, és jelenleg is dinamikusan fejlődik. Az üzleti alkalmazásfejlesztés terén...