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DevOps Engineer

1 month ago


Budapest, Budapest, Hungary SAP Full time

Job Summary: We are seeking a highly skilled professional to join our team as a Cloud Operations Support Specialist, responsible for providing state-of-the-art support services to stakeholders and ensuring the efficient operation of SAP solutions.

We are a purpose-driven and future-focused company that enables our employees to bring out their best. Our company culture is built on collaboration, a shared passion for innovation, and a commitment to personal development. We offer a highly collaborative team environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options.

Key Responsibilities:

  • Enable stakeholders to implement cloud operations support and operate their SAP solutions efficiently by providing state-of-the-art support services
  • Collaborate with fellow support colleagues and other internal organizations to provide superior cloud operations service
  • Take ownership of technical issues and work with Development teams and other process-oriented teams
  • Create internal and external content for our Knowledge Base
  • Participate in process testing and validation
  • Analyze root causes of reported customer problem cases
  • Handle incident management and drive root cause analysis
  • Automate manual tasks in the team using required skill sets
  • Handle on-call duties and provide support to our team and development organizations

Requirements:

  • Degree in Information Technology, Computer Science, or Finance, or university study close to completion
  • Knowledge of Cloud Computing and SAP BTP platform
  • Excellent customer focus and communication skills
  • Problem-solving and analytical skills
  • Ability to work in multicultural teams
  • Fast learner with IT affinity
  • Spoken and written English language skills

Main Tasks:

  • System monitoring
  • Troubleshooting
  • Service Request delivery
  • Customer Incident handling
  • Software Patching
  • Upgrade
  • System provisioning
  • Basic Linux system administration

We offer a wide variety of tasks that make the job interesting. You will be assigned to different tasks on a rotational basis, allowing you to gain deeper knowledge while providing excitement and variety in the job.

SAP innovations help over 400,000 customers worldwide work together more efficiently and use business insight more effectively. As a cloud company with 200 million users and over 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

We believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.