German speaking Customer Service Agent

Found in: beBee jobs HU - 3 weeks ago

Pécs, Baranya, Hungary Randstad Full time
Cégleírás / Organisation/Department

Our prestigious partner, a market leader of pet supplies is looking for motivated and customer-oriented individuals to join their Customer Service Team at the newly established Business Service Center at Pécs.

They are animal lover professionals who are passionate about smooth processes and progressive solutions. That's why they look for competent, animal-loving doers who think like they do. Their priority is their community and their people.

Thanks to their boutique set-up, your contribution to their mission will never get unnoticed. Beyond, they support your growth – let it be via foresight international projects or personal development.

Do you like their approach? Do you think and feel the same way? Then apply for this position

Pozíció leírása / Job description

The company is looking for a motivated and customer-oriented individual to join their team as a Customer Service Agent.

The ideal candidate should have solid written and spoken German skills, along with enthusiasm about learning in this field. The candidate should be comfortable handling phone calls in a positive and professional manner, while also possessing excellent communication skills.
What to expect

Handle customer inquiries and resolve issues in a timely and efficient mannerCommunicate with customers via phone, email, and chatProvide exceptional customer service by actively listening, empathizing, and providing solutionsMaintain accurate records of customer interactions and transactionsCollaborate with other teams to ensure the best possible customer experienceIdentify opportunities to improve customer experience and provide feedback to the teamHybrid work schedule (2-3 days/week in the office) Elvárások / Requirements Strong, fluent German knowledge (written and spoken)At least beginner level English knowledgePrevious customer service experience, at least 6 monthsGood communication skills and being comfortable with handling phone calls in a positive and professional mannerWillingness to learnSolution-oriented mindsetAttention to detailOpen to work in shifts, rotated between 8am - 8pm, Monday - Saturday (always in 8 hours, 5 days) Amit kínálunk / Offer The love of animals is the company's DNA – if you have a dog, you can bring him/her to work with you Unique corporate culture – you will experience openness, transparency and appreciation in an innovative, dynamic environment You can be YOU, the "you" culture will be used across entire company and across all hierarchical levels An extremely successful business model in combination with permanent expansion and high growth, even in uncertain times Work-life balance and flexible working hours – you have the opportunity use the advantages of mobile working Because you deserve it – Attractive remuneration as well as various additional services and benefits, e.g. employee discounts or cafeteria scheme, are a matter of course for us The well-being of their employees is really important Your development is important – the company will support you with a wide range of learning opportunities tapasztalat Pályakezdő / Fresh Grad
készségek 2 műszak2 shiftscustomer care
szakmai ismeretek 'Nem igényel speciális végzettséget''No special qualification required'
szükséges végzettség Középiskolai végzettség / High school

  • German speaking Customer Service Agent at Fressnapf

    Found in: beBee jobs HU - 3 weeks ago

    Pécs, Baranya, Hungary Randstad Full time

    Cégleírás / Organisation/Department Our prestigious partner, Fressnapf International Business Services is looking for new colleagues to join their team.IntroductionWe are animal lover professionals who are passionate about smooth processes and progressive solutions. That's why we look for competent, animal-loving doers who think like we do. Our culture is...

  • Senior Devops Engineer

    Found in: beBee jobs HU - 3 weeks ago

    Pécs, Baranya, Hungary Deutsche Telekom IT Solutions Full time

    Description This position is filled in the IoT Digital team of Deutsche Telekom IT Solutions Hungary. The team consists of IT professionals working on IoT, hyperautomation and data intelligence solution implementation projects.ProjectYour future project will be in the finance industry. Together with our partners, we are developing a IoT solution which...

  • Test Automation Engineer

    Found in: beBee jobs HU - 1 week ago

    Pécs, Baranya, Hungary Deutsche Telekom IT Solutions Full time

    Description The project is situated within the Telekom IT sector of our organization. Within the context of this newly established international team, your primary role will encompass the quality assurance of our BSS systems. Alongside maintaining our current system landscape, our operation also involves the transformation of components to incorporate a...

  • Ügyféltámogatás német nyelven a Fressnapfnál

    Found in: beBee jobs HU - 2 weeks ago

    Pécs, Baranya, Hungary Randstad Full time

    Cégleírás / Organisation/Department Multinacionális partnerünk, a FRESSNAPF International Business Services új kollégákat keres csapatába.A FRESSNAPF kollegái állatbarát szakemberek, akik szenvedélyesen szeretik a progresszív megoldásokat és folyamatokat. Ezért keresik az új, hozzáértő, állatszerető kollegájukat, aki a céghez illő...

  • System Engineer

    Found in: beBee S HU - 4 weeks ago

    Pécs, Hungary Deutsche Telekom IT Solutions Full time

    Description Workplace Experience is part of Deutsche Telekom IT with end-to-end responsibility for all services around the digital workplace, digital collaboration, Identity and Access Management and user support for employees of the Deutsche Telekom Group. The goal is to enable and enhance the users’ productivity and experience. Workplace Experience...

  • Security Management Specialist

    Found in: beBee S HU - 4 weeks ago

    Pécs, Hungary Deutsche Telekom IT Solutions Full time

    Description We as Security Operations Squad in the X-IT Operations Center in DT IT GmbH bundle the services in the field of security and compliance and are the contact person in DT IT. One of our primary tasks is to ensure the compliance of DT IT GmbH by implementing legal, regulatory and group-internal requirements.    You as a team member will be...

  • SAP Architect

    Found in: beBee S HU - 4 weeks ago

    Pécs, Hungary Deutsche Telekom IT Solutions Full time

    Description Coming from a monolithic application landscape as baseline, Deutsche Telekom IT is applying selected Greenfield approaches to break down legacy backend landscape to modernize into EU wide, cloud native, decoupled and scalable IT environment. High quality Software and System architectural skills are needed to drive this transformation. If you...

  • Test Automation Engineer

    Found in: beBee S HU - 1 week ago

    Pécs, Hungary Deutsche Telekom IT Solutions Full time

    Description The project is situated within the Telekom IT sector of our organization. Within the context of this newly established international team, your primary role will encompass the quality assurance of our BSS systems. Alongside maintaining our current system landscape, our operation also involves the transformation of components to incorporate a...

  • IT audit analyst

    Found in: beBee S HU - 4 weeks ago

    Pécs, Hungary Deutsche Telekom IT Solutions Full time

    Description The Digital Hub Compliance, Security, Internal Control in DT IT GmbH provides services in the area of Compliance, Security and Internal Controls and playing advisor role in these functions. We are the interface towards various stakeholders within Deutsche Telekom AG as well as internal and external auditors. We are looking for support in our...