ServiceNow Solution Architect
7 days ago
Solution Architect for ServiceNow Implementation
We are seeking a skilled Solution Architect to define solution architecture and ensure implementation of our solutions on SAP's ServiceNow. The ideal candidate will have a strong understanding of ServiceNow architecture and integration capabilities, as well as experience with JavaScript, Glide API, Flow Designer, and other ServiceNow development tools.
About the Role
- Define solution architecture and ensure implementation of our solutions on SAP's ServiceNow.
- Work closely with business owners, product managers, and in-house experts in an agile setting.
- Make technical and architecture concepts, contribute to implementation, and operations of SAP's Service Management applications and landscape.
- Develop high-level design documents, solution blueprints, and technical specifications.
- Drive continuous improvements with focus on quality, stability, usability, and maintainability.
- Apply DevOps mindset to take operational responsibility for your solutions.
- Establish a trusted partnership with our internal business and technical counterparts and enable "ONE TEAM" spirit from delivery to operation.
- Act as thought leader for other team members.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred.
- Minimum of 5-7 years of experience working with ServiceNow, including design and architecture.
- Proven track record in leading ServiceNow implementation projects.
- Experience in IT Service Management (ITSM), IT Operations Management (ITOM), or related areas.
- Strong understanding of ServiceNow architecture and integration capabilities.
- Experience with JavaScript, Glide API, Flow Designer, and other ServiceNow development tools.
- ServiceNow Certified System Administrator, ServiceNow Certified Application Developer.
- ServiceNow Certified Implementation Specialist (Preferred).
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Leadership skills with the ability to manage and mentor team members.
- Ability to work in a fast-paced environment and manage multiple priorities.
About SAP
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
We Win with Inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
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