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Large Account Renewals Revenue Manager
2 months ago
Drive revenue growth and improve processes in Large Accounts as a key member of our team.
We are a global leader in storage and information management services, trusted by over 225,000 organizations worldwide. Our mission is to safeguard our customers' assets, including critical business information, sensitive data, and valuable cultural and historic artifacts.
As a Large Account Renewals Revenue Manager, you will be responsible for driving price growth and supporting sales in growing the business using the right pricing strategy across our range of service offerings. Your core responsibilities will include:
- Supporting Iron Mountain's global revenue growth by applying your expertise to drive superior performance of our large accounts during the renewal process.
- Implementing a large account process that identifies accounts up for renewal in the next 12 months, maintains contract knowledge, ensures renewal kickoffs are scheduled, and sets renewal pricing.
- Couching commercial teams on price and renewal strategy, communications with customers to get negotiated outcomes, and how to trade price for upsell/sell opportunities.
- Reporting on renewal price growth performance and coaching commercial teams on how to achieve desired negotiation outcomes.
Key skills and competencies for this role include:
- Managing the Large Account Renewal program, deploying the program to additional geographies.
- Developing target account lists, renewal dates, and target pricing per account.
- Developing relationships with commercial teams to drive performance of the renewals.
- Driving price strategy: developing optimal price strategies for renewals and new upsell/xsell opportunities.
- Coaching commercial teams on when and how to trade price for upsell/xsell.
- Developing communication packages to help support the commercial team in negotiations with the customer.
- Tracking large account performance and reporting out results.
- Partnering with commercial teams to gain buy-in and maximize impact.
- Modifying the Large Account Program to achieve optimal results over time.
As a member of our team, you will have the opportunity to:
- Drive significant revenue growth and contribute to our company's success.
- Collaborate with senior leaders in Sales, Marketing, Finance, Operations, and Communications groups.
- Develop and implement pricing strategies to drive revenue growth.
- Coach commercial teams to achieve desired negotiation outcomes.
- Partner with commercial teams to gain buy-in and maximize impact.
Iron Mountain is committed to a policy of equal employment opportunity and welcomes applications from diverse candidates.