Identity and Access Management Helpdesk Specialist

2 weeks ago


Budapest, Budapest, Hungary Randstad Full time

Secure Access Specialist sought to manage user roles and access privileges in banking applications and infrastructure systems.

Join a global financial powerhouse that's transforming the future of banking and play a pivotal role in ensuring secure, seamless access for users.

As a key member of the team, you'll work with the latest technologies in a collaborative environment and contribute to process improvements and automation projects.

Key responsibilities include:

  • Managing user roles and access privileges within various banking applications and infrastructure systems
  • Handling complex access requests, troubleshooting issues, and ensuring adherence to security policies
  • Providing support on a rotational basis, including weekends and public holidays
  • Leading incident resolution, identifying root causes, and implementing corrective actions
  • Coordinating with internal teams on system setup, maintenance, and updates

Requirements:

  • Bachelor's degree
  • 1-2 years of experience in Information Security, IT Helpdesk or a related field (fresh grads with technical affinity/background welcome)
  • Advanced proficiency in English
  • Excellent analytical and problem-solving skills
  • Ability to work independently and collaboratively within a team

What we offer:

  • Competitive salary and comprehensive benefits package
  • Cafeteria & home office allowance
  • Hibrid work arrangement (office location: Budapest)
  • Opportunities for career development and growth
  • A dynamic, fast-paced working environment
  • Supportive and collaborative team culture


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