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IT Support Specialist

2 months ago

Budapest, Budapest, Hungary Randstad Hungary Kft Full time
{"h1": "IT Support Specialist - German Language", "p": "We are seeking an IT Support Specialist to join our team at Randstad Hungary Kft. As an IT Support Specialist, you will be responsible for providing technical support to our clients in German and English.

Key Responsibilities:

* Provide technical support to clients via email, chat, or phone
* Troubleshoot and resolve software and connection-related issues
* Use automated diagnostic programs to solve network problems
* Escalate complex cases to Level 2 agents

Requirements:

* Good command of German and English, both written and verbal
* Effective communication with clients at every level
* Ability to find creative solutions to problems
* Interest in the world of IT
* Openness to providing support on weekends/at nights

What We Offer:

* Language allowance
* SZÉP Card benefit
* Sign-on bonus
* Private health insurance
* Fitness pass
* Free online training programs
* Flexible remote work
* Multicultural environment with 25+ nationalities
* Employee Assistance Program

If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.

Please note that no prior helpdesk experience is required, as we provide extensive training for all our new joiners.

Apply now and take the first step towards a rewarding career in IT support

", "lang_code": "en-US"}