Duty Manager

1 week ago


Budapest, Hungary Al Habtoor Palace, Budapest Full time
Csatlakozz a luxusvendéglátás világához, és légy részese a Al Habtoor Palace csapatának Ha kiváló problémamegoldó képességgel rendelkezel és élvezed a Front Office adta lehetőségeket, ez a neked való kihívás

Az Al Habtoor Palace Budapest egy igazi Dubai égkő, egy fenséges luxusszálloda Magyarországon, mely Budapest szívében helyezkedik el. Az épületben a város történelmi elemei keverednek a modern kultúrával.

Az Al Habtoor Palace Budapestnél hisszük, hogy a nálunk dolgozó Hölgyek és Urak jelentik a legfontosabb erőforrást a vendégeink és szolgáltatásnyújtásunk iránti elkötelezettségünkben.,
  • Vendégszolgálat vezetése: Vezetőként irányítod és motiválod a vendégszolgálati csapatot, biztosítva a magas szintű vendégélményt. Példát mutatsz a csapat számára és erős kommunikációs készségekkel ösztönzöd a kollégákat.
  • Munkatársak irányítása: Felügyeled és koordinálod a napi operációkat, gondoskodsz a csapat folyamatos fejlődéséről, mentorálásról és teljesítményértékelésről.
  • Vendégek elégedettsége: Rendszeresen biztosítod, hogy a vendégek elégedettsége elsődleges szempont maradjon, kezelve a panaszokat és megoldva a felmerülő problémákat.
  • Célok elérése: Gondoskodsz a havi regisztrációs, upselling és vendégelégedettségi célok teljesítéséről.
  • Projektek és irányelvek alkalmazása: Kiváló vendégélményt biztosító szolgáltatásokat vezetsz be, és figyelemmel kíséred azok hatékonyságát. Biztosítod a vállalati irányelvek betartását.
,
  • Legalább 2 év tapasztalat a vendégszolgálat, recepció vagy kapcsolódó területen.
  • Kiváló csapatmunkás készség, erős kommunikációs és vezetői képességek.
  • Magas szintű ügyfélorientáltság és problémamegoldó képesség.
  • Nyitottság a különböző kultúrák iránt és folyamatos tanulási vágy.
  • Opera szoftver ismerete.
  • Képzettség: Középfokú iskolai végzettség vagy 2 éves felsőfokú szakképzés szálloda- és vendéglátás, üzletvezetés vagy kapcsolódó területen.
,
  • Munkatapasztalat luxus környezetben
,
  • BKK bérlet (2 hónap után)
  • Szép-kártya a próbaidő lejárta után (3 hónap után)
  • Munkába járás támogatása nem budapesti munkavállalóknak


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