French speaking First Line Analyst

2 months ago


Budapest, Hungary Trenkwalder Kft Full time

Answering support queries via tools, phone and email, keeping daily contact with users calling from all over EuropeResolving IT issues of our partners which can occur during the course of office workDocumentation and logging of calls on the ticketing toolDelegation of problems which cannot be resolved on first level to the competent teamsMaintaining and improving customer satisfaction level Elvárások / RequirementsFluent or native English, and French language knowledgeExcellent communication skills, both written and verbalSelf-motivated and able to work under minimal supervision, proactivityGood problem solving skillsCustomer orientated personalityStrong MS Office skills Amit nyújtunk / BenefitsProfessional development opportunitiesOutstanding salary and benefit package (All you can move card, phone, etc...)A company with a stable backgroundLanguage learning opportunitiesGood working atmosphere



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