Polish Speaking First Line Analyst

12 hours ago


Budapest, Hungary Trenkwalder Kft Full time

Handling support queries via tools, phone, and email, maintaining daily contact with users across Europe.Resolving IT issues related to office work.Logging and documenting calls in the ticketing system.Escalating unresolved issues to relevant teams.Ensuring and enhancing customer satisfaction. Elvárások / RequirementsFluent English and Polish; additional European languages are a plus.Strong interest in resolving IT issues.Proficient in Windows 7, 8, 10, and MS Office.Logical thinker with quick problem-solving skills.Excellent communication and customer-focused mindset.Ability to multitask effectively.Team player. Amit nyújtunk / BenefitsCafeteria benefitsMedicover private health care packageLanguage coursesSoft skills training and talent programmesGo through a professional and personal developmentHave a stable workplace with flexible scheduling (HO opportunity)



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