Housekeeping Operations Manager

2 days ago


Budapest, Budapest, Hungary Corinthia Hotel Budapest Full time
Job Description:

The Assistant Executive Housekeeper is a key member of the Housekeeping Department, responsible for maintaining the highest standards of cleanliness and quality in guest rooms, common areas, and back-of-house spaces. This role requires strong leadership and communication skills to oversee the Laundry and Linen room operation, direct and coach the Housekeeping and Laundry teams, and ensure seamless day-to-day operations.

Key Responsibilities:
• Deputize the Executive Housekeeper in their absence, providing exceptional leadership and ensuring that all duties are completed to the highest standard
• Direct and coach the Housekeeping and Laundry teams, promoting a culture of excellence and teamwork
• Conduct regular inspections of guest rooms, common areas, and back-of-house spaces, identifying areas for improvement and implementing corrective actions
• Oversee the in-house laundry operation, ensuring that textile assets are well-maintained and that the hotel and restaurants receive high-quality clean textiles on time
• Schedule and organize periodic and seasonal deep cleaning of guest rooms, common areas, and back-of-house spaces, coordinating with the Engineering Department as needed
• Maintain the highest standards of Quality Assurance and Guest Satisfaction, adhering to set KPIs and company policies

Requirements:
• At least 3-5 years of relevant experience in a similar role in a quality hotel
• Qualification in hospitality
• Previous Laundry management experience
• Excellent command of written and spoken English and Hungarian
• Experience working with Opera PMS System
• Good understanding of housekeeping management systems and processes
• Superior attention to detail and ability to multitask
• Ability to manage and coordinate a team

Salary: €45,000 - €60,000 per annum, depending on experience

Benefits:
• Competitive salary with cafeteria
• Complimentary staff meals on duty
• Private healthcare insurance
• Uniform with dry-cleaning service
• 5-star work environment
• International Corinthia discounts
• Employment recognition awards and events
• Learning and development opportunities

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