Digital Transformation Strategist for Fleet Card Business
3 weeks ago
MOL Group is a leading energy company in Central Europe, shaping the future of digital customer service and enhancing user experiences. Our innovative approach drives the fleet card business forward.
Job Description
We are searching for a skilled Digital Transformation Strategist to join our team. As a key player in our Downstream business, you will be responsible for developing and implementing digital capabilities to enhance the customer journey. Your mission will be to identify, prioritize, and execute opportunities for margin improvement, development complexity, and resource need, contributing to our strategic market share targets.
Main Responsibilities
- Market Understanding: Stay up-to-date with digital customer service trends, emerging technologies, and analyze application opportunities in the fleet card industry.
- Customer Insight: Research and assess digital customer requirements, identifying key digital product/service concerns and opportunities for improving customer experience via enhancing digital customer journey.
- Competitor Intelligence: Monitor, collect, and share information about competitors' digital investments and digitalization aspects of corporate strategy.
- Product Intelligence: Monitor, collect, compare, and share information about competing digital products' pricing, product instructions, promotions, specifications.
Required Skills and Qualifications
- University degree
- Fluent English language skills
- Minimum 5 years relevant experience in B2B customer service, data analytics, project management
- Experience in leading international and cross-functional teams
- Excellent communication and coordination skills
- Problem-solving attitude and proactive approach
Benefits
- Gross 800,000 Ft yearly cafeteria package
- 13th monthly payment
- MEDICOVER health insurance
- Have an impact: contribute to shaping MOL Group's future and get to know the industry via working with diverse, cross-functional teams
- Work for one of the largest companies in Central Europe with a stable background and multicultural environment
- Be part of a competent, diverse, and highly motivated team
- Professional trainings and career opportunities within MOL Group
- Free health program and participating in company-organized events
Others
At MOL Group, we value diversity and provide equal opportunities to all applicants with the appropriate qualifications and work experience, regardless of age, gender, disability, or reduced work capacity, sexual orientation, or ethnicity. If you have any specific needs related to your reduced work capacity at any stage of the recruitment process, please inform our recruitment team. We are happy to assist.
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