IT Support Specialist

4 weeks ago


Budapest, Budapest, Hungary Computacenter Services Kft. Full time
IT Support Specialist

Computacenter Services Kft. is a leading provider of IT infrastructure services, with a global presence and a strong commitment to innovation. We're looking for a talented IT Support Specialist to join our team.

As an IT Support Specialist, you will be the first point of contact for our customers, providing timely and effective support for their IT-related issues. You will work closely with our technical teams to resolve complex problems and ensure that our customers receive the best possible service.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you're passionate about technology and customer service, we'd love to hear from you.

Key Responsibilities:
  • Provide timely and effective support for customer IT-related issues
  • Work closely with technical teams to resolve complex problems
  • Document and log customer interactions
  • Delegation of problems to competent teams
  • Maintain and improve customer satisfaction levels
Requirements:
  • Intermediate knowledge of English and fluency in Polish
  • Ability to resolve IT-related issues
  • Knowledge of Windows operating systems and MS Office tools
  • Logical thinking and problem-solving skills
  • Excellent communication and customer service skills
  • Ability to multitask and work in a team environment
What We Offer:
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Competitive salary and benefits package
  • Private health care package and cafeteria benefits


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