Operations Account Manager

1 month ago


Debrecen, Hajdú-Bihar, Hungary DP World Logistics Hungary Kft Full time
About the Role

We are seeking a highly skilled and experienced Operations Account Manager to join our team at DP World Logistics Hungary Kft. As a key member of our account management team, you will be responsible for building and maintaining strong relationships with our customers, driving business growth, and ensuring seamless delivery of our services.

Key Responsibilities
  • Serve as the primary point of contact for customer account management matters;
  • Develop and maintain trust-based relationships with customers across various departments;
  • Understand and adhere to contract specifications and guidelines;
  • Stay up-to-date on the development, administration, and technical aspects of our finance program;
  • Support the preparation of pricing, cost estimates, and commercial documents;
  • Defend pricing to internal staff and customers;
  • Ensure timely and successful delivery of our solutions;
  • Forecast and track key account metrics, communicating progress to stakeholders;
  • Explore opportunities to expand our service portfolio;
  • Support Senior Account Managers in quotation processes and presentations;
  • Identify and report new topics or activities not covered by existing contracts;
  • Manage Change Request Forms and maintain records;
  • Prepare and present commercial topics during business reviews;
  • Monitor contractual KPIs and report to Senior Management;
Requirements
  • Fluency in Hungarian and English, with German being a plus;
  • Minimum 1st university degree, ideally 2nd degree in related fields (Finance, Marketing, etc.);
  • Demonstrated experience in account management, including pricing templates and cost databases;
  • Excellent knowledge of the automotive industry, services, and products;
  • Good understanding of production and logistics channel processes and costs;
  • Effective interpersonal skills, with proficient oral and written communication;
  • Highly customer-focused, with ability to build effective relationships;
  • Ability to empathize with client needs and requirements;
  • Strong IT skills, particularly MS Excel and PowerPoint;
  • Ability to create structure and organization in a fast-paced environment;
  • Understanding of business ethics and culture;
  • Likeable character with integrity;
  • Articulate with attention to detail;
  • Sound commercial awareness;
  • Able to cope with time pressure and adapt to changing priorities;
  • Willingness to travel within Hungary;
About DP World

DP World is a leading global trade enabler, dedicated to making the world's trade flow better. With a diverse and professional team of over 103,000 employees, we operate in 75 countries on six continents. We're transforming and integrating our businesses to create stronger, more efficient end-to-end supply chain solutions. Our family comprises Syncreon, Imperial, and P&O, and we're investing in innovation to push the sector towards better ways to trade.



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