Customer Service Representative

3 weeks ago


Budapest, Budapest, Hungary Randstad Hungary Kft. Full time
Customer Service Representative - Polish Language

We are seeking a highly skilled Customer Service Representative to join our team in Randstad Hungary Kft. as a Polish Language Specialist.

Key Responsibilities:

  • Provide exceptional customer service to clients in the dedicated region, ensuring their orders are processed accurately and efficiently.
  • Respond to customer inquiries via phone and email, providing timely and effective solutions.
  • Support the Sales Teams with their inquiries, ensuring seamless communication and collaboration.
  • Process operational customer complaints, identifying areas for improvement and implementing process enhancements.
  • Contribute to the development of process improvements, enhancing customer experience through accuracy and responsiveness.

Requirements:

  • Excellent communication skills in English and Polish.
  • Strong customer service experience within a fast-paced environment.
  • Experience in a customer-facing role.
  • Good MS Office skills.
  • Accurate and fast data entry skills.
  • Excellent telephone manner.
  • Excellent organization skills.

What We Offer:

  • Competitive salary and cafeteria.
  • Annual bonus.
  • Private Health Care Services.
  • Life and accident insurance.
  • Hybrid working model.
  • A dynamic environment where your innovative ideas are always welcome.


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