Customer Service Representative

2 weeks ago


Budapest, Budapest, Hungary Randstad Hungary Kft Full time
Customer Service Representative - Danish Speaker

We are seeking a highly skilled Customer Service Representative with excellent Danish language skills to join our team at Randstad Hungary Kft.

Key Responsibilities:
  • First Point of Contact: Provide exceptional support to B2B partners through email and phone calls.
  • Contract Management: Verify and process client contracts, pricing, and other relevant information.
  • Customer Focus: Deliver outstanding customer service, leveraging strong communication and problem-solving skills.
  • Team Collaboration: Work closely with other departments, such as sales, to drive business growth and improve customer experience.
  • Process Improvement: Identify and implement process enhancements to optimize customer service and minimize audit risk exposure.
Requirements:
  • Language Proficiency: Full professional proficiency in English and Danish (written and spoken).
  • Customer Service Experience: Minimum 1-2 years of experience in a fast-paced, corporate environment.
  • Time Management: Ability to meet deadlines while identifying errors and recommending process enhancements.
  • Team Player: Strong customer focus, attention to detail, and prioritization skills.
  • Communication: Excellent communication skills and a proactive mindset.
  • Problem-Solving: Ability to gather, organize, and illustrate ideas clearly and concisely.
  • Benefits: Competitive salary, Cafeteria benefit package, home office opportunity, supportive working environment, training support, and long-term career opportunity.


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