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We are seeking a highly skilled Senior Business Analyst to join our IT software development team at Randstad Hungary Kft. As a key member of our team, you will be responsible for managing the demand management process, ensuring it runs smoothly from start to finish.
Key Responsibilities- Customer Request Management: Serve as the primary point of contact for customer requests, working closely with solution teams to drive projects forward.
- Project Coordination: Collaborate with cross-functional teams to ensure successful delivery and execution of projects.
- Business Analysis: Gather and document requirements to ensure they are clear and actionable, and prepare comprehensive assessments and evaluate risks for decision-making purposes.
- Communication: Provide regular progress reports to management and stakeholders, and present demands to the Demand Board in English and secure the necessary approvals.
- Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and effectiveness.
- Experience: At least 3 years of experience in business analysis, demand management, or project management.
- Language Skills: Proficient in both German and English, as daily communication will require both languages.
- Skills: Excellent decision-making, problem-solving, and communication skills, with a background in Telecom, IT, or software development environments.
- Technical Skills: Familiarity with Agile methodologies and Waterfall processes, and technical knowledge of tools like Salesforce and JIRA.
- Professional Growth: Access to internal and external training programs, with coaching and mentoring to support your career development.
- Meaningful Work: Be part of a collaborative team focused on professional growth, and involved in meaningful company initiatives and community activities.
- Benefits: Cafeteria, private health and life insurance coverage, Employee Assistance Program supporting mental and physical well-being, flexible hybrid work model, and more.