Customer Service Representative

2 days ago

Budapest, Budapest, Hungary Thermo Fisher Scientific Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Thermo Fisher Scientific. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and support to our clients throughout the lifecycle of their interactions with us.

Key Responsibilities
  • Provide outstanding customer service experience to our external customers and internal collaborators in the field of administration, order management, quotations, and master data.
  • Process and follow up all relevant requests within the division's guidelines, collaborating closely with partner functions (sales and commercial, distribution, finance) to fulfill customers' requests or resolve issues to ensure timely handling of enquiries.
  • Become proficient in Customer Relationship Management systems.
  • Adhere to company policies, operational regulations, and departmental training guidelines.
  • Deliver on promise on daily/weekly/monthly key performance indicator metrics. Engage in efficiency and productivity initiatives.
  • Work on assignments/projects as required by business expectations.
  • Consistently apply and meet the process expectations and demonstrate attention to operational details and leverage required computer systems to maintain high level of data accuracy and quality.
  • Maintain relevant daily customer service reports.
  • Assess individual customer requirements and if required direct activities to appropriate partner departments.
  • In order to meet the seasonal requirements of the business, it might be required to participate in cross training and cross support activities, which involve joining assignments to other customer service teams.
Requirements
  • Demonstrate high integrity and compliance.
  • Display attention to detail and accuracy.
  • Good problem-solving skills and ability to multitask under tight deadlines.
  • Must possess self-motivation, passion, a positive attitude, and perform as a great teammate.
  • Strong written and verbal communication skills.
  • Good organizational skills and the ability to prioritize workload effectively.
  • Must demonstrate judgment, diplomacy in dealing with internal and external customers.
  • Work on own initiative on daily routine tasks as well as solving system issues.
  • Proficient Microsoft Office user.
What We Offer
  • Competitive salary and Cafeteria benefits (SZÉP-card allowance)
  • All You Can Move Sport Pass at a discounted price
  • Comprehensive Medicover health insurance package & health screenings
  • Life, accident & critical illness insurance
  • Monthly pension fund contribution after 6 months of employment
  • Annual performance-based bonus
  • Flexible working arrangements
  • Professional development through soft and hard skill training and continuous learning opportunities
  • Complimentary language courses after 3 months of employment
  • Modern office environment with standing desks and ergonomic chairs, approximately 10 minutes from the city center
  • Access to discounted dental care services
  • Relaxation areas with massage chairs
  • Complimentary parking in the office building
  • Multilingual work environment with native colleagues
  • Vibrant, collaborative culture with a diverse, multicultural community and innovative technology
  • Exciting team and company events, including Social Responsibility and After-Hours activities

  • Customer Service Representative

    2 days ago

    Budapest, Budapest, Hungary Randstad Hungary Kft Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Randstad Hungary Kft. As a Customer Service Representative, you will be the primary point of contact for our clients, providing exceptional service and support to ensure their needs are met.Key...

  • Customer Service Representative

    3 weeks ago

    Budapest, Budapest, Hungary Arrow Electronics, Inc. Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Arrow Electronics, Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and...

  • Customer Service Representative

    4 days ago

    Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Job Title: Senior Customer Service RepresentativeJoin Thermo Fisher Scientific, a world leader in serving science, as a Senior Customer Service Representative at our Shared Service Center in Budapest.Job Summary:We are seeking a highly motivated and customer-focused individual to provide exceptional support to our clients throughout the lifecycle, including...

  • Customer Service Representative

    2 weeks ago

    Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Job Title: Senior Customer Service RepresentativeThermo Fisher Scientific is seeking a highly skilled and experienced Senior Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer support and ensuring timely resolution of customer inquiries.Key...

  • Customer Service Representative

    2 weeks ago

    Budapest, Budapest, Hungary Arrow Electronics, Inc. Full time

    Job Title: Customer Service Representative Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Arrow Electronics, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients. Responsibilities: * Respond to customer inquiries...

  • Customer Service Representative

    4 weeks ago

    Budapest, Budapest, Hungary Arrow Electronics, Inc. Full time

    Job Title: Customer Service Representative Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Arrow Electronics, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients. Responsibilities: * Respond to customer inquiries...

  • Customer Service Representative

    1 day ago

    Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Job Title: Senior Customer Service RepresentativeAt Thermo Fisher Scientific, we are committed to enabling our customers to make the world healthier, cleaner, and safer. As a Senior Customer Service Representative, you will play a critical role in supporting our clients throughout the lifecycle, including administration, order management, quotations, and...

  • Senior Customer Service Representative

    2 days ago

    Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Job Title: Senior Customer Service RepresentativeJob Summary:Thermo Fisher Scientific is seeking a Senior Customer Service Representative to join our team at the Shared Service Center in Budapest. As a key member of our customer service team, you will be responsible for providing exceptional customer support and ensuring timely handling of customer...

  • Senior Customer Service Representative

    3 days ago

    Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Job Title: Senior Customer Service RepresentativeJob Summary:Thermo Fisher Scientific is seeking a highly skilled Senior Customer Service Representative to join our team in Budapest. As a key member of our Customer Service team, you will be responsible for providing exceptional customer support and ensuring timely handling of customer requests.Key...

  • Multilingual Customer Service Representative

    2 weeks ago

    Budapest, Budapest, Hungary Randstad Hungary Kft Full time

    Customer Service Representative with Multilingual SkillsWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at Randstad Hungary Kft. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a...

  • Customer Service Representative

    2 weeks ago

    Budapest, Budapest, Hungary CROME Communication Kft. Full time

    Customer Service RepresentativeCROME Communication Kft. is a leading CRM and direct marketing agency with a strong presence in the local market. We offer innovative solutions tailored to our clients' needs, and our team is dedicated to delivering exceptional results.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team....

  • Multilingual Customer Service Representative

    3 weeks ago

    Budapest, Budapest, Hungary Randstad Hungary Kft. Full time

    Job Title: Multilingual Customer Service RepresentativeWe are seeking a highly skilled and multilingual customer service representative to join our team at Randstad Hungary Kft.About the Role:As a customer service representative, you will be the first point of contact for our business partners and clients, providing exceptional support and resolving issues...

  • Customer Service Representative

    2 weeks ago

    Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Job SummaryThermo Fisher Scientific is seeking a highly skilled and detail-oriented Customer Service Representative to join our dynamic team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesRespond to customer...

  • Senior Customer Service Representative

    2 weeks ago

    Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Job OverviewThermo Fisher Scientific is seeking a highly skilled Customer Service Representative to join our team at the Shared Service Center in Budapest. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our clients throughout the lifecycle, including administration, order...

  • Senior Customer Service Representative

    2 weeks ago

    Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Job OverviewThermo Fisher Scientific is seeking a highly skilled Customer Service Representative to join our team at the Shared Service Center in Budapest. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients throughout the entire lifecycle, from administration to order management and...

  • Customer Service Representative

    4 weeks ago

    Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Work ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionThermo Fisher Scientific Inc (NYSE:TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex...

  • Multilingual Customer Service Representative

    3 weeks ago

    Budapest, Budapest, Hungary Randstad Hungary Kft. Full time

    Job Title: Multilingual Customer Service RepresentativeWe are seeking a highly skilled and multilingual customer service representative to join our team at Randstad Hungary Kft. As a customer-focused professional, you will be responsible for providing exceptional support to our clients in multiple languages.Key Responsibilities:Provide customer support via...

  • Customer Service Representative

    2 days ago

    Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Unlock Meaningful Work at Thermo Fisher ScientificAs a Customer Service Representative at Thermo Fisher Scientific, you'll be part of a dynamic team that makes a positive impact on a global scale. Our mission is to enable our customers to make the world healthier, cleaner, and safer.About the RoleWe're seeking a highly motivated and detail-oriented...

  • Danish Speaking Customer Service Representative

    3 weeks ago

    Budapest, Budapest, Hungary Randstad Hungary Kft. Full time

    Customer Service Representative - Danish SpeakingWe are seeking a highly skilled Danish speaking Customer Service Representative to join our team at Randstad Hungary Kft.About the RoleAs a Danish speaking Customer Service Representative, you will be the first point of contact for our B2B partners, handling emails and phone calls in Danish. Your primary...

  • Danish Speaking Customer Service Representative

    3 weeks ago

    Budapest, Budapest, Hungary Randstad Hungary Kft. Full time

    Customer Service Representative - Danish SpeakingWe are seeking a highly skilled and customer-focused Danish speaking Customer Service Representative to join our team at Randstad Hungary Kft.About the RoleAs a Danish speaking Customer Service Representative, you will be the first point of contact for our B2B partners, handling emails and phone calls with...