Senior Procurement Support Specialist

6 days ago


Budapest, Budapest, Hungary BP Energy Full time

Company Overview:

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BP Energy is a global energy business committed to delivering light, heat, and mobility to millions of people worldwide.

We are working towards achieving a low-carbon future and aim to become a net-zero company by 2050 or sooner.

Salary: £50,000 - £65,000 per annum

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Job Description:

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The myProcurement Analyst role involves managing and resolving complex procurement queries, providing quality support to business end-users and suppliers, and ensuring compliance with procurement processes.

This position plays a key role in identifying areas of improvement across S2P processes and collaborating with Operational Excellence teams to enhance GBS Procurement's ability to execute within procurement systems and operations.

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Key Responsibilities:

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  • Act as the second line of support for resolving complex queries and systemic operational problems that cannot be resolved by the Level 1 helpdesk team.
  • Contribute to improving S2P processes and work with Operational Excellence teams to enhance GBS Procurement's execution capabilities.
  • Provide timely and relevant customer feedback and status updates via case management tools, email, or Microsoft Teams chat.
  • Propose and deliver enhancements to process performance practices.
  • Prioritize business-critical issues effectively.
  • Support the myProcurement Team Lead in escalation handling and working with multi-functional teams for high-priority issues.
  • Assist the myProcurement Team Lead in optimizing team work and delivering against Performance Management targets.
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Required Skills and Qualifications:

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  • Fluency in English:
  • 2 years of experience in Procurement Operations or equivalent.
  • Demonstrated experience in S2C and P2P systems.
  • Ariba Spend Management/SAP Business Network & SAP ECC knowledge is an advantage.
  • Strong customer service background with a focus on exceptional service delivery.
  • Excellent verbal and written communication skills.
  • Ability to assist in resolving complex queries.
  • Experience in analyzing data to recommend improvements.
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Benefits:

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  • Diverse bonus opportunities based on performance.
  • Life and health insurance, medical care package.
  • Flexible working schedule with home office up to 2 days/week.
  • Opportunity to build long-term career paths and develop skills through various learning options.
  • Family-friendly workplace with extended parental leave and mother-baby room.
  • Employee wellbeing programs including Employee Assistance Program and Company Recognition Program.
  • Possibility to join social communities and networks.
  • Access to chill-out and collaboration spaces in our beautiful offices.
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Equal Opportunities Employer:

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BP Energy is an equal opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status, or disability status.



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