Operations Performance Junior Manager

Wizz Air is a leading European low-cost airline. Our mission is to provide affordable and reliable air travel to everyone, everywhere, while minimizing our environmental impact. We are proud to foster a diverse and inclusive team of over 8,000 employees from more than 110 nationalities, who share our values of inclusivity, positivity, dedication, integrity, and sustainability.

As a rapidly expanding airline, we offer exciting career opportunities across a range of functions, from flight operations to engineering, customer experience, finance, and more. We provide extensive training and development opportunities to help our employees grow and succeed in their roles. Joining Wizz Air means joining a team that is passionate about aviation, dedicated to excellence, and committed to making air travel accessible and sustainable for all. If you are looking for a challenging and rewarding career in the aviation industry, we welcome you to explore our job opportunities and become a part of our success story.

Operations Performance Junior Manager 

Based in Budapest 

Purpose of the position:

Key support role in monitoring and improving operational performance across the Wizz Air network. The role involves close collaboration with OCC personnel, airport stations, and ground handling partners to collect data, identify trends, and assist in developing initiatives that enhance turnaround efficiency and readiness for disruptions.

What we offer:

• Base salary and employee bonus scheme
• Unlimited number of significantly discounted and confirmed seating tickets, giving access to a continuously growing network of destinations
• Relocation package (if applicable)
• Life insurance
• AYCM sport pass contracting possibility
• Instant impact, from any level of the organisation, exposure to C-suite management
• Fast career progression, internal mobility and talent management supported by training opportunities (Wizz Academy and bespoke trainings)
• True international and multi-cultural work environment, passionate, driven and diverse teams

Responsibilities:

General

• Track on-time performance and turnaround KPIs across the network using available systems and dashboards.
• Collect and validate data on delay reasons, station performance, and operational irregularities.
• Support the development of regular OTP reports, heatmaps, and variance analyses.

Turnaround Support

• Assist in monitoring turnaround processes at critical bases or delay-prone stations in line with the PTT
• Participate in root-cause analysis for below-target performance days.
• Flag repeated trends and escalate to the line Manager for deeper review.

Reporting & Insights

• Prepare standard reports (daily, weekly, monthly) summarizing delay performance and trends.
• Use tools such as Excel, Power BI, or SQL-based platforms for data cleaning and visual reporting.
• Support the preparation of internal presentations and station performance reviews.

Stakeholders Coordination Support

• Follow up with stakeholders for clarifications on performance data or specific incidents.
• Assist in tracking SLAs compliance using contract terms and internal scorecards.
• Maintain logs of stakeholders issues and station-level improvement actions.

Disruption Readiness Input

• Help document past disruption cases and collate learnings for internal knowledge base.
• Maintain checklists and playbooks used during operational disruptions.
• Support simulations and readiness drills coordinated by the OCC team.

Stakeholder Communication

• Coordinate with base OCC staff and station teams for follow-ups on performance data and corrective actions.
• Deputize the line Manager during Group OTP meetings.
• Support the line Manager with internal review meetings with background data and insights.
• Other projects as assigned by line manager.

Requirements:

• 1-3+ years of overall work experience with 1+ years of experience in aviation
• LCC experience is an advantage
• Good knowledge of MS Office Suite (mainly MS Excel)
• Bachelor's or Master's degree
• Fluent English (both written and spoken)
• Clear and effective verbal and written communication
• Strong interpersonal skills to work with cross-functional teams
• Comfortable working in a dynamic, fast-paced environment
• Ability to manage multiple projects and deadlines efficiently

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When applying, please only provide valid information regarding your educational background and certificates, as the original documents will be requested during the hiring process.

We look forward to meeting you and learning more about your skills and experience. Join the Wizz Air team and discover the world of opportunities.