Intermediate Business Information Analyst

Responsibilities 

• Interact with the business to gain a thorough understanding of their processes and IT needs. Be the liaison between the business units, technology teams, and support teams 

• Work directly with stakeholders to gather requirements and provide solutions for applications and integrations with vendor solutions

• Provide functional support for financial-related applications

• Execute or assist in the resolution of issues. Ensure appropriate tickets are created to record and assign issues, and document resolution

• Prepare application administration documents, end-user documentation, and/or application training for end-users

• Utilize the change management process to ensure modifications or upgrades are authorized, tested when applicable, approved, and implemented appropriately

• Act as a point of contact with the application vendor and customer to coordinate new releases, updates, or changes

• Ensure proper application monitoring is in place and reviewed. Coordinate with technical staff if there is an issue

• Understanding security, risk, and compliance controls and work with the compliance team and business owner to ensure controls are met and/or mitigated. Participate in IT audits

• Work within an agile environment

• Participate in initiatives and projects as assigned

Requirements  

• Bachelor's degree in a related field or equivalent knowledge and a minimum related work experience of 3 years

• Experience with full-stack support, preferably in the Financial Services, Banking, and Insurance industry

• Excellent English communication skills with the ability to work across multi-functional international teams

• Confident and effective in dealing with stakeholders and end users

• Understanding of and experience with CI/CD tools/processes, and automation

• Programming language experience, Python preferred

• AWS or Azure Power Platform knowledge 

• Experience with cloud concepts 

• Experience with networking 

• Experience with ServiceNow, Confluence, and Jira preferred 

• Experience working on projects including requirements gathering, analysis, and documentation

• Experience or understanding of API (application programming interface)

• Good planning, prioritizing, and goal-setting skills

• High level of knowledge of standard SDLC methodologies

• Advanced ability to accept and embrace change and manage through ambiguous situations

• Understanding of Agile principles and concepts

Soft Skills 

• Problem-solving skills 

• Pro-active team player 

• Creativity and the ability to think outside the box 

• The ability to work independently and be part of a team

• Strong analytical and communication skills  

• Attention to detail

• Taking ownership and responsibility 

What we offer: 

• Competitive salary

• Comprehensive health package

• Cafeteria

• All You Can Move

• Brand new office at an excellent location

• Hybrid working

• Opportunities for growth and advancement

• A highly people-centric, positive, and supportive work environment

Aegon is an international financial service holding company headquartered in Schiphol, the Netherlands. Our ambition is to build leading businesses that offer their customers investment, protection, and retirement solutions. Our purpose is to help people live their best lives, a goal that runs through all of our activities. The company has multiple locations across the globe, with core markets in the UK and the US, partnerships in Spain & Portugal, Brazil, and China, and an Asset Management organization with locations in the UK, US, NL, and Hungary. In the Netherlands, Aegon generates value via strategic shareholding in a market-leading insurance and pensions company.

Aegon Global Business Solutions Center is supporting these businesses with IT, Finance, Risk, Model Validation, Actuarial, Audit, and Asset management services with a growing team of approx. 300 people, based in Budapest, Hungary.

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