IT Technical Support Analyst

1 week ago

Váci út Budapest Hungary TCIS Full time 216,000 - 360,000 per year

Are you passionate about tech and driven by solving problems? Do you enjoy helping others get the most out of their technology? If so, we want you to join our dynamic I.T support team at TCIS

Responsibilities:

  • Deliver top-tier technical support to our end-user community via phone, in-person, or online;
  • Diagnose hardware and software issues and provide effective, timely solutions;
  • Ensure support tickets are resolved within service-level agreements (SLAs) and to high customer satisfaction;
  • Keep support queues under control and ensure consistent updates on open incidents;
  • Help users get the most from their systems, tools, and equipment;
  • Monitor system performance using tools, and perform routine audits and reports as needed;
  • Carry out regular IT housekeeping and maintain shared resources;
  • Work closely with internal teams, third-party vendors, and external partners to ensure seamless support;
  • Uphold IT policies, procedures, and security standards at all times.

Location: 1132 Budapest, Váci út 22-24.

Mode: on-site

Type of employment: Full-time

Working hours:

  • Monday - Friday
  • 8.00-16:30
Requirements
  • Solid understanding of I.T systems and infrastructure;
  • Experience with ticketing/logging systems;
  • Excellent skills covering IT areas such as: VoIP, Networking, VPN, RDP, Lan Protocols (TCP/IP), Patching, etc...;
  • Proven experience with operating systems: Microsoft O/S, iOS, MacOS, Linux;
  • Self-motivated, reliable, and detail-oriented.

Languages:

  • Fluent English
Benefits

Why join us?

Transcosmos is proud to offer such a fantastic and unique working environment, built on a successful family culture of ambition, experience and teamwork. We are proud to promote longevity and progression at every level.

  • Competitive salary
  • Cafeteria
  • Team building and free time activities
  • Modern office environment in Budapest

 Send us your CV and join the Transcosmos family

  • IT Technical Support Analyst

    2 weeks ago

    Budapest, Hungary JobScanner Full time

    Our Multinational partner in Budapest (District VI) is looking for an IT Technical Support Analyst!If you feel like this position is for you, apply now, with your English CV! Deliver IT support via phone, in-person, or online to internal usersIdentify hardware/software requirements to resolve IT issuesHandle incident tickets in line with SLAs/KPIs, ensuring...

  • IT Technical Support Analyst

    1 week ago

    Váci Járás, Pest megye, Hungary transcosmos Europe Full time 70,000 - 150,000 per year

    Are you passionate about tech and driven by solving problems? Do you enjoy helping others get the most out of their technology? If so, we want you to join our dynamic I.T support team atTCISResponsibilities:Deliver top-tier technical support to our end-user community via phone, in-person, or online;Diagnose hardware and software issues and provide effective,...

  • Polish Speaking Technical Support Analyst

    2 weeks ago

    Budapest, Hungary JobScanner Full time

     As a Technical Support Analyst, you'll provide frontline support in POLISH via phone, chat, and email. You will also need ENGLISH knowledge. Responsibilities include assisting with product info, processing orders, resolving complaints, retaining customers, and troubleshooting issues.If you are interested in this opportunity please apply with your ENGLISH...

  • Finance Assurance Analyst

    1 week ago

    Váci út, , Budapest, Hungary Wise Full time €60,000 - €80,000 per year

    Company Description Wise is a global technology company, building the best way to move and manage the world's money.Min fees. Max ease. Full speed.Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.As part of...

  • Technical Cost Analyst 13.32

    1 week ago

    Hungary STC Full time €90,000 - €180,000 per year

    Technical Cost AnalystLocation: Hungary (100% working from office)We are recruiting for a global technology and IT services company that offers a diverse range of digital solutions and consulting services to clients across various industries. Operating in over 90 countries, it's focusing on technologies such as artificial intelligence, data analytics,...

  • Technical Support Analyst

    4 weeks ago

    Budapest, Hungary Randstad Hungary Kft Full time

    Take ownership of customer issues and ensure resolution. Diagnose and troubleshoot hardware/software problems. Follow escalation procedures for unresolved cases. Provide accurate, timely support and adjust communication to the customer’s technical level. Share product and service information per call handling protocols. Resolve contacts efficiently while...

  • Data Analyst Trainee

    2 days ago

    Váci út Budapest, Hungary KPMG Global Services Hungary Full time

    Do you want to join a structured program with hands-on training and mentorship in a globally recognized company?Are you eager to gain practical experience in tax services and work on real-world projects with a global reach?Do you thrive in a supportive and collaborative team environment that encourages learning and growth?Are you excited about the...

  • Technical Support Engineer

    1 week ago

    Tatabánya, Vigadó út, Hungary Water Technologies Full time €40,000 - €80,000 per year

    Company Description Clean water for the worldVeolia Water Hungary Ltd. is a market-leading membrane technology company, where we have been manufacturing and developing equipment for drinking water and industrial wastewater treatment for more than 20 years.We operate at three locations: our factory is located in Oroszlány, our research and development center...

  • Finance Controls Data Analyst

    1 week ago

    Váci út, , Budapest, Hungary Wise Full time €50,000 - €90,000 per year

    Company Description Wise is a global technology company, building the best way to move and manage the world's money.Min fees. Max ease. Full speed.Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.As part of...

  • Polish-Speaking Technical Support Analyst

    1 week ago

    Budapest, Budapest, Hungary transcosmos (TCIS) Full time €40,000 - €60,000 per year

    Working hours: 8:30-17:00, included 1 hour breakType: Full-time Location: BUDAPEST, Hungary (on-site),Turn Tech Support Into Something That MattersLooking for more than just a job? Join transcosmos Europe and support a game-changing brand in the world of portable power and sustainable technology. These aren't ordinary products — they're smart,...