Virtual Services Sales Representative

SCHNEIDER ELECTRIC

is looking for a new colleague located in Budapest

for the position of:
 

Virtual Services Sales Representative - Swedish speaking

Schneider Electric

creates

connected

technologies

that

reshape

industries

,

transform

cities

and

enrich

lives

.

From

the

simplest

of

switches

to

complex

operational

systems

,

our

technology

,  software  and

services

improve

the

way

our

customers

manage

and

automate

their

operations

.

Schneider's

purpose

is

to

empower

all

to

make

the

most  of

our

energy

and

resources

,

bridging

progress

and

sustainability

for

all

:

**The

future

is

electric

&

digital**

• and

we

are

shaping

it

**Great

people

make

Schneider Electric a

great

company**

and

we

are

currently

hiring

for

a
Virtual Services Sales Represantive

for

our
 
**Service Hub in Budapest

to lead and support our teams in different countries.**

Scope of the position:

Person in this role maximizes services revenue through customer relationship management, handling all Customer

Requests and Leads from different Demand Generation Engines, including opportunities from both uncovered

accounts and covered accounts managed by other SSRs (Services Sales Rep or National Sales Representatives),

without any specific account portfolio responsibility.

What will you do?

Manage the Leads and Customer Requests

• React quickly to customer requests within prescribed SLA

• Manage all the Leads which have standard Services scope with the main focus on Contract Renewals and upselling recurrent business.

• Take inbound calls and e-mails to support existing customer base

• Answer customer questions and educate on all SE Services offers

• Research & develop new points of contact and potential account identified from Demand Generation Engines (marcom activities, campaigns, Customer Care center etc)

• Engage with customers on digital platforms (i.e., LinkedIn) and be an active user

• Quote and close deals for standard Services offers (SKU based as spare parts, renewal contracts)

• Develop and maintain relationship with uncovered accounts where we have open/common opportunities to upsell

Build and manage Services Opportunity Pipeline

• Analyze & qualify opportunities in Bridge Front Office (bFO: Schneider's Sales force based Opportunity management tool) and secure a healthy pipeline

• Maintain the Account or Installed Base data in SE systems (BfO/bFS)

• Meet daily goals for outbound sales calls to follow-up customer requests and the Leads

• Foster new points of contact and potential accounts thanks to marketing campaign, FSR leads and CCC/other sales leads

• Document all records of customer interaction and activity in bFO - Develop up & cross-selling between Line of Businesses service offer

• Transfer new product sales opportunities to Account Managers from the Business Units or Product Virtual Sales from the country

• Coordinate with all the Services teams and product teams if needed, to satisfy service opportunities

• Report accurate monthly order forecasting

Key Success Factors

• Reactivity on the Lead (FSR, CCC, Marcom, Web, contracts management etc) and winning the leads ensuring high hit rates - Manage all customer demands in the fastest way by ensuring customer satisfaction

• Ensure up to 35 % of Customer Facing Time (CFT) including calls and virtual interactions.

• Close collaboration with Outside Services Sales for complex on-demand sales when developing platformed accounts.

• Mastering dashboards & digital tools to gain productivity

• Meet and exceed monthly, quarterly, and yearly sales quota

**What

qualifications

will

make

you

successful

?**

• English language knowledge
• Swedish language knowledge
• Experience in customer facing role and /or sales
• Bachelor degree
• Strong communication skills
• Ability

to

multitask

effectively
- Ability

to

understand

customer

needs

and

translate

it

into

operational requirements

**What

we

offer

:**

• Life & Accident insurance
• Health fund & Voluntary pension fund contribution
• Home office allowance
• Annual bonus based on performance
• Global
  Family

Leave
- WESOP (World

Employee

Share

Ownership

Plan

),

the

opportunity

to

become

a

shareholder

in

the

company
- International,

empowering

environment

with

a

very

welcoming

and

friendly

team
- Cafeteria
and Medicover Health

Insurance

Package
- A

company

culture

that

encourages

raising

questions

and

ideas

,

to

make

an

impact
- Real
career

opportunities

locally
&
globally
,
lots
of
training

opportunities
- Large

visibility
over
other

departments
(
Planning
, Front Office, GSC Performance,
etc
…)
- Lots

of

international

networking

**Who

will

you

report

to

?**

Virtual Sales Team Manager

See

what

our

people

have

to

say

about

working

for

Schneider

Electric

:

**You

know

about

us

,

so

let

us

learn

about

you

Apply

today

**

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our  IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today

€36 billion global revenue

+13% organic growth

employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.