Field Deployment Specialist

Deligo is a leader in visual AI self-checkout for the convenience retail industry, trusted by global brands like Compass, Sodexo, Marks & Spencer, and Spar.
We build advanced visual AI — developed by a top-notch machine learning team — to recognize food and retail items instantly. No barcodes, no manual scanning. Just place your items and tap to pay — it's that simple. The result: a magical experience that improves everyday lives by saving time standing in checkout lines.
But this isn't just exceptional tech: We are a tight-knit team of curious, passionate and ambitious builders who take pride in our craft and value trust in everything we do. If you're looking to join a rocket ship and help redefine the future of AI-powered checkout, we'd love to meet you Role at a glance Deligo is scaling across Western Europe and we are looking for a hands-on Deployment Specialist to bring our AI-powered checkout kiosks to life in stores across the region. In this highly customer-facing role, you will be the main point of contact onsite: installing and configuring kiosks, making sure they run smoothly, and helping clients feel confident about using them from day one. Strong communication and relationship-building skills are just as important as your technical abilities, as you'll work closely with both client teams and Deligo colleagues to keep everyone aligned and informed throughout each deployment.How you'll make a differenceLead end-to-end deployments: from pre-deployment checks and logistics through onsite installation, testing, and go-live sign-offInstall and configure kiosk hardware (network, payment terminals, scanners) and apply site-specific software settings so each store is ready to serve its customersValidate real-life performance: test recognition accuracy, payment flows, and edge cases, and fine-tune the system with real products and conditionsTrain store teams on how to operate the kiosks, handle basic troubleshooting, and know when and how to escalate issuesCapture lessons learned, document site-specific details, and share feedback with Product, Engineering, and Customer Ops so every rollout gets smoother What you'll be doing day to dayTravel to client locations across Western Europe, the UK, around 60-70% of your time - sometimes including overnight and weekend stays when deployments span multiple daysCoordinate equipment logistics in advance so everything needed for a deployment (kiosks, payment terminals, networking gear, consumables) is onsite, tested, and readyFollow deployment playbooks and checklists to install, configure, and test each site, while documenting any deviations or custom setupsWork closely with remote colleagues in Customer Ops, Product, and Engineering to resolve issues quickly and ensure a smooth transition into steady-state supporWhat makes you a great fit2-5 years in a field-based technical role such as deployments, installations, onsite IT support, or similar customer-facing technical workComfortable working with hardware: mounting devices, connecting cables and basic network configuration (connectivity checks, changing network settings)Experience configuring software using documentation or admin interfaces, and doing first-line troubleshootingUnderstanding of how systems connect (POS, payments, APIs, or IoT-style setups) and how to spot common integration issuesValid EU/UK work authorization and willingness to travel 60-70% of the time across Europe, the UKFluent English; and excellent communication skillsCalm under pressure: you stay composed when something breaks onsite and work through issues methodicallyClear communicator with clients and colleagues, able to explain technical topics in simple language to non-technical usersMotivated by startup environments: you are comfortable with change, enjoy improving processes, and take pride in professional, high-quality deployments BonusExperience with retail tech, self-checkout or kiosk systems, POS solutions, or payment terminalsFamiliarity with tools like Jira, Asana, or for tracking tasks and deploymentsWhy join usOpportunity to join at an early stage, making a visible impact in a fast-scaling startupReal influence on how our products and processes evolve, with freedom to innovateA collaborative, creative, and transparent culture where contributions are recognizedA spacious, shiny, dog-friendly office in the heart of Budapest with great transport, tasty snacks, and vibrant team eventsHigh-tech equipmentFlexible working hours and hybrid approachCompetitive salaryDetailsStart: As soon as you are readyLocation: Budapest - we operate with an office-first approach, typically requiring 3-4 days per week in-office however, this role requires 60-70% travel Contract: PermanentCompensation: Competitive package based on experience We're looking forward to receiving your application

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