French Speaking First Line Analyst

1 week ago

Budapest, Budapest, Hungary Computacenter2024 Full time 1,500,000 - 3,000,000 per year

Location: Hungary - Budapest | Job-ID: 1769 | Contract type: Standard | Business Unit: Service Desk

Your future tasks will be…

First Line Analysts aka Service Desk Agents as the members of a first line customer support team, find the best and the easiest solution for users' problems. This entry level position fits you perfectly if you are junior or you are in the early stage of your career and you wish to get involved in a multinational environment. Our welcome team will watch your first steps and our elaborated career path programme, Create Your Own Story will take you all the way.

On a daily basis:

  • Answering support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe

  • Resolving IT issues of our partners which can occur during the course of office work

  • Documentation and logging of calls on the ticketing tool

  • Delegation of problems which cannot be resolved on first level to the competent teams

  • Maintaining and improving customer satisfaction level

You are the ideal candidate if...

  • You have intermediate knowledge in English and fluency in French. Having any additional European language knowledge is an advantage

  • You have affinity to resolve IT related issues

  • You use computers daily, have knowledge of Windows 7, 8, 10 and/or other operating systems, MS Office tools

  • You have logical thinking and solving problems fast and resourcefully is not a problem for you

  • You have outstanding communication skills and customer focused mind-set

  • You have the ability to do multitasking

  • You enjoy working in a team

What can we offer to you?

As a future member of CC family in the IT Service Desk department you will have the opportunity to: 

  • Use and improve your language knowledge
  • Participate in trainings and talent programmes
  • Go through a professional and personal development
  • Work in a fun and diverse atmosphere
  • Have a stable workplace with flexible scheduling
  • Medicare private health care package and cafeteria benefits (yearly gross HUF and after the first year spent within the company, it grows to gross HUF).

Current information for our applicants

We have made our application and recruitment process virtual, we are excited to bring talent like you on board to join our growing teams within Computacenter. Our recruiters remain available to you should you have any questions. We are looking forward to getting to know you

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We're growing. We're hiring. We encourage. We empower. We support.

#winningtogether #peoplematter

  • Romanian Speaking First Line Analyst

    5 days ago

    Budapest, Budapest, Hungary Computacenter Full time €250,000 - €450,000 per year

    Location: Hungary - Budapest | Job-ID: 1773 | Contract type: Standard | Business Unit: Service DeskYour future tasks will be…First Line Analysts aka Service Desk Agents as the members of a first line customer support team, find the best and the easiest solution for users' problems. This entry level position fits you perfectly if you are junior or you are...

  • Romanian Speaking First Line Analyst

    5 days ago

    Budapest, Budapest, Hungary Computacenter2024 Full time €80,000 - €120,000 per year

    Location: Hungary - Budapest | Job-ID: 1773 | Contract type: Standard | Business Unit: Service Desk​​​​​​Your future tasks will be…First Line Analysts aka Service Desk Agents as the members of a first line customer support team, find the best and the easiest solution for users' problems. This entry level position fits you perfectly if you are...

  • Intermediate First Line Risk

    5 days ago

    Budapest, Budapest, Hungary Aegon Full time €45,000 - €90,000 per year

    This intermediate-level First Line Risk and Control Analyst role is crucial to ensuring the organization's IT operations are secure, compliant, and aligned with industry best practices. The successful candidate will have the flexibility to operate within the first line (global team), focusing on IT risk management, compliance, governance, or controls....

  • Czech-Speaking Service Desk Analyst

    2 days ago

    Budapest, Budapest, Hungary Kats Recruitment Full time

    Czech-Speaking Service Desk AnalystAbout the RoleJoin a leading international technology environment in Budapest as a Czech-speaking Service Desk Analyst. This role is ideal for someone who enjoys problem-solving, working in a fast-paced service environment and supporting users with technical issues. You will be the first point of contact for our customers...

  • French-Speaking Administrative Assistant

    1 week ago

    Budapest, Budapest, Hungary Hays Full time 2,500,000 - 5,000,000 per year

    Are you looking for your first step into the world of international business operations? Do you speak both English and French fluently and enjoy working in a structured, detail-oriented environment? Then this opportunity might be perfect for youWhat You'll be doing:Support the order management process by handling administrative tasksEnter and update customer...

  • Dutch-Speaking Service Desk Analyst

    3 days ago

    Budapest, Budapest, Hungary Kats Recruitment Full time

    Dutch-Speaking Service Desk AnalystAbout the RoleWe are seeking a Dutch-speaking Service Desk Analyst to join a global IT service team in Budapest. This is a great opportunity for someone who enjoys supporting users, solving technical issues and building a long-term IT career.What You Will DoHandle incoming requests from Dutch-speaking usersProvide...

  • Czech-speaking Service Desk Analyst

    1 week ago

    Budapest, Budapest, Hungary Careerxtra Full time €2,500,000 - €4,500,000 per year

    Position:Czech-speaking Service Desk AnalystLocation:Budapest, HungaryEmployment type:Full-time, on-siteRemuneration:Competitive base salaryWe are looking for aCzech-speaking Service Desk Analystto join our client's IT support team in Budapest. This role involves providingfirst-line technical supportto users, managing IT-related queries, and ensuring that...

  • Dutch-Speaking Service Desk Analyst

    3 days ago

    Budapest, Budapest, Hungary Kats Recruitment Full time

    About The RoleWe are seeking a Dutch-speaking Service Desk Analyst to join a global IT service team in Budapest. This is a great opportunity for someone who enjoys supporting users, solving technical issues and building a long-term IT career.What You Will DoHandle incoming requests from Dutch-speaking usersProvide first-line support for software, account...

  • French Speaking Service Desk Agent

    1 week ago

    Budapest, Budapest, Hungary Cognizant Full time €750 - €1,500 per year

    French Speaking Service Desk RepresentativeCognizant*is one of the world's leading IT professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. We are all over the world,...

  • French Speaking Future Opportunities

    1 week ago

    Budapest, Budapest, Hungary EPTA Full time 30,000 - 60,000 per year

    DescriptionFrench-Speaking Career Opportunities at Epta International – Join Our Budapest HubDISCLAIMER: Please note that this is not an active job opening. By submitting your application, you will be considered for future opportunities within EPTA International BSC Budapest. We are continuously building a talent pool of qualified candidates for upcoming...