Customer Success Manager

1 week ago

Budapest, Budapest, Hungary The Energy Year Full time 550,000 - 850,000 per year

At
The Energy Year
, we provide high-level intelligence, insights, and connections across the global energy sector, with a presence in the
Middle East, Africa, Latin America, and Europe
. Our mission is to support the growth of the industry through strategic partnerships and tailored market knowledge.

We are seeking a
Client Success Manager
to strengthen relationships with our global client base and ensure that they receive the highest level of service and value from our work.

Key Responsibilities:

  • Establish, maintain, and develop strong relationships with existing and new clients.
  • Act as the primary contact point, ensuring smooth communication and timely delivery of reports and services.
  • Identify opportunities to enhance client engagement, including upselling and cross-selling of additional services.
  • Maintain accurate records of client interactions through CRM tools (HubSpot or equivalent).
  • Support the COO in client management and strategic business development initiatives.
  • Proactively identify and approach new clients in line with company objectives.

Requirements:

  • Proven communication and interpersonal skills.
  • Experience in client management, sales, or business development.
  • Strong organizational abilities and attention to detail.
  • Proficiency in CRM tools is an advantage.
  • A proactive mindset and ability to manage multiple priorities.

We offer:

  • An opportunity to work at the intersection of the global energy industry and international business.
  • A hybrid working model with flexibility for remote work.
  • International exposure with leading energy companies worldwide.
  • Growth opportunities within a dynamic and expanding global organization.

Join us at The Energy Year and help shape the future of global energy relations.


Apply now:

Only shortlisted candidates will be contacted.

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