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What success looks like in this role: The Ticket Lifecycle Manager is responsible for overseeing the end-to-end lifecycle of service tickets, ensuring efficient handling, accurate reporting, and continuous improvement of Service Desk operations. This role combines strong analytical and reporting capabilities with hands-on operational knowledge of Tier 1 and...

A budapesti központtal működő, magyar többségi tulajdonosi hátterű 4iG Nyrt. Magyarország és a nyugat-balkáni régió távközlési- és informatikai piacának meghatározó cégcsoportja, a tudásalapú, digitális gazdaság egyik vezető vállalata. A Budapesti Értéktőzsdén jegyzett tőkepiaci társaság friss és innovatív szemlélete,...

Különleges csapatunk adja infrastruktúránk erejét! Magyarország legnagyobb és legjobb telco infrastruktúra cégét építjük. A 2Connectnél hiszünk benne, hogy a legerősebb hálózatokat nem csak technológiával, hanem emberekkel, élményekkel és értékekkel építjük. Működésünket az a mód teszi különlegessé, hogy csak ránk...

Partnerünk egy nemzetközi szinten működő, innovatív szoftvermegoldásokat fejlesztő technológiai vállalat, amely komplex üzleti rendszerekkel támogatja ügyfelei működését. A cég modern, felhőalapú megoldásokkal segíti a vállalatokat folyamataik optimalizálásában és hatékonyságuk növelésében. Jelenleg Account Manager...

DescriptionManaging incoming service requests and incidents in accordance with SLA, KPI, and FCR standards via phone, email, and the ticketing system.Participating in on-call duty.Creating, categorizing, resolving, and documenting tickets.Serving as a liaison with system specialists and other departments.Controlling, monitoring, and delegating tickets based...

DescriptionWe are looking for a German Speaking Service Desk Agent to join an international IT support team. In this role, you will provide first-line technical support to end users, handle incidents and service requests, and ensure high-quality customer service in a multilingual environment.Your responsibilities will include:Managing incoming incidents and...

Drive the automation of our IT landscape and IT processes Hands-on development of automations and scripts, as well as service request automation, to deliver faster IT processes and improve reliability with fewer errors Enable and influence our IT expert teams to support self-service and scalable execution Continuously monitor new...

Tower Description: The Service Desk Analyst will be responsible for Service ticket creation / assignment/ Categorization / prioritization/ escalation/ tracking/ closure and feedback as per defined SLA in the SOW meeting FCR The Service Desk Analyst should follow KEDBs, Wikis for resolving technical issues and follow the defined processes (SOPs/SOWs) while...

DescriptionAre you technically minded and experienced in API onboarding and support?We’re looking for an API Onboarding & Technical Support Specialist to support partners with Delivery Hero API integrations and provide Level 1 technical support. The role involves partner onboarding, troubleshooting integration-related issues and supporting internal and...

Our partner is a globally recognized manufacturing company that provides innovative solutions for international customers across multiple industries.They are looking for a new colleague to a Technical Hotline agent position with German and English​ knowledge. Tasks: Provide technical support via email and telephone to customers...

Senior C++ Unreal Software EngineerLocation: Hybrid working – minimum 2 days per week in the officeOffice: Budapest, Váci út 144-150, 1138 HungaryContract: Permanent, Full-TimeValue Stream : Video & GraphicsJoin Our Team as a Senior Unreal Engineer at Hawk-Eye InnovationsHi, I’m Gavin Cox, Graphics Discipline Lead here at Hawk-Eye Innovations, and...

DescriptionNemzetközi, számviteli szolgáltatásokkal és üzleti tanácsadással foglalkozó partnerünk csapatába Release Manager kollégát keresünk, az alábbi feladatokkal: A fejlesztői csapat sprintjeinek szervezése a fejlesztési roadmap alapján; A fejlesztendő funkciók specifikálása, a fejlesztési ticketek megfelelő...

DescriptionSpanish-Speaking Technical Team Leader| Budapest-HybridEnjoy helping people grow, solving technical problems, and bringing a team together? Join us and help build our new technical support team in Budapest!At transcosmos, we provide multilingual customer support for our international partners. Our new team will support European customers of a...

Mi a 4iG-nél Magyarország első számú IT integrátoraként szeretjük a komplex feladatokat és az elégedett ügyfeleket, ezért célunk az, hogy megrendelőink számára teljeskörű IT megoldásokat kínálhassunk. IT üzemeltetés mellett szoftvert fejlesztünk, hardware-t szállítunk, kibertechnológiával és 3D megoldásokkal is foglalkozunk....

This host will be the first person our customers see and deal with, which means the candidate will need to be well presented, with an impeccable personal appearance and a friendly and welcoming manner.The host needs to be able to work under pressure, whilst maintaining a controlled and professional exterior.You will need to have an organised and focused...

What if your next career move also meant a whole new lifestyle? Imagine finishing your workday with a walk by the Mediterranean, discovering Barcelona's lively neighbourhoods, enjoying its incredible food scene, and spending weekends exploring Catalonia. With relocation support, competitive compensation, and career development opportunities, you can make...

Lead pilots and integrations that turn top-tier partners into power usersBoam AI builds managed data solutions that transform messy, unstructured signals from public, private, and proprietary sources into structured, reliable, and always up-to-date intelligence on millions of SMBs and enterprises worldwide. These agentic systems power CRMs, data warehouses,...

Join Us as a Technical Lead (GenAI Solutions)! We're on a mission to revolutionize financial technology with our next-generation GenAI product, already making waves with clients across several countries. To achieve this, we are searching for passionate and visionary Technical Leads who are eager to be at the forefront of this transformation and actively...

About the job Wipro is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive...

Wizz Air is a leading European low-cost airline. Our mission is to provide affordable and reliable air travel to everyone, everywhere, while minimizing our environmental impact. We are proud to foster a diverse and inclusive team of over 8,000 employees from more than 110 nationalities, who share our values of inclusivity, positivity, dedication, integrity,...