Italian Speaking Customer Service OR Order Management Representative
4 months ago
Are you looking for a complex, dynamic position in a multinational environment? Would you like to use your language skills daily? If so, this might be the right opportunity for you We are looking for motivated Italian speaking job seekers for our multinational partner.PozÃció leÃrÃsa / Job description
As a Customer Service Representative your main tasks would be:
- Cooperating closely with other teams and departments to solve problems- Being first point of contact for German B2B partners via e-mails and phone
- Manage end-to-end processes
- Checking incoming information about client contracts, pricing, etc.Â
- Provide exceptional support for clients
- Deciding where to direct the client's request
- Coordinate the entire process
ORÂ
As an Order Management Representative your main tasks would be:
- Focusing on the transactional success for the order entry and itâs quality
- Managing orders for a specific region, via various ordering channels: electronic data interchange (EDI), Esker (optical character read tool), on-line (web orders), punchout, customer specific ordering platforms
- Contribute in identifying and implementing process improvements, enhance customer experience through accuracy and responsiveness, hit targets set for service level agreements, and minimize audit risk exposure
 ElvÃrÃsok / Requirements
- Strong English skills
- Fluency in Italian
- 1-3 years experience in this field
- Bachelor's degree
- Team player attitude
- Problem-solving skills
- Assertive, motivated personality
- Ability to pay attention to details
- Good communication skills
- Customer orientationAmit kÃnÃlunk / Offer
- Competitive salary and Cafeteria benefit packageÂ
- Home Office opportunity 2-3 days/week
- Opportunity to use foreign language skills on a daily basis
- Supportive and friendly working enviornment
- Long-term career opportunityKapcsolattartó / Information
For further information and to apply, send your up-to date English CV via email at anett.hoffmann@randstad.hu, or click on the "Apply" button
tapasztalat
1-3 év / 1-3 years
készségek
- 'Nem igényel speciÃlis szaktudÃst'
szakmai ismeretek
- 'Nem igényel speciÃlis végzettséget'
szükséges végzettség
FÅiskolai, egyetemi végzettség / University
- 'Nem igényel speciÃlis végzettséget'
- 'Nem igényel speciÃlis szaktudÃst'
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