Hebrew speaking Customer Service and Order Management Representative

4 weeks ago


Budapest, Hungary Randstad Full time
CégleírÃs / Organisation/Department

Our business partner is looking for experienced Hebrew speaking Customer Service and Order Management Representative colleagues. If you are interested in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for youPozíció leírÃsa / Job description

  • Being first point of contact for B2B partners (e-mails, phone calls)
  • Checking incoming information about client contracts,pricing, etc. 
  • Provide exceptional support for clients with high understanding and communication skills
  • Cooperating with other departments (e.g. sales, finance)
  • Managing orders for a specific region via various ordering channels
  • Ensure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and creditingElvÃrÃsok / Requirements
    • Full professional proficiency in English and Hebrew are a must (written and spoken)
    • Professional experience (>1 years) in any of the following fields: customer service, administration, order management, IT service desk
    • Ability to keep deadlines whilst identify errors and recommend process enhancements
    • You are a customer focused team player with attention to details and prioritization skills
    • Strong communication skills and proactive mindset
    • Problem solving skills, with the ability to gather, organize, and illustrate ideas clearly and conciselyAmit kínÃlunk / Offer
      • Competitive salary and Cafeteria benefit package  
      • Home Office opportunity (2 days/week)
      • Supportive working environment
      • Training support 
      • Long-term career opportunityKapcsolattartó / Information

        For further information contact me in the given email address below:

        eva.rezsofi@randstad.hu

        tapasztalat

        1-3 év / 1-3 years

        készségek

        • Customer Service
        • 'No special skill required'
        • English

          szakmai ismeretek

          • 'No special qualification required'

            szükséges végzettség

            Középiskolai végzettség / High school



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