Danish speaking Customer Service Representative

3 months ago


Budapest, Hungary Randstad Full time
CégleírÃs / Organisation/Department

Our business partner is looking for a new Danish speaking Customer Service Representative colleague. If you are interested in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for youPozíció leírÃsa / Job description

  • Being first point of contact for B2B partners (e-mails, phone calls)

  • Checking incoming information about client contracts,pricing, etc. 

  • Provide exceptional support for clients with high understanding and communication skills

  • Cooperating with other departments (e.g. sales)

  • Contribute in identifying and implementing process improvements, enhance customer experience through accuracy and responsiveness, hit targets set for service level agreements, and minimize audit risk exposure 

     ElvÃrÃsok / Requirements

    • Full professional proficiency in English and Danish are a must (written and spoken)

    • Strong customer services experience (minimum 1-2 years) within a fast paced, corporate environmentâ¯Â 
    • Ability to keep deadlines whilst identifying errors and recommend process enhancements

    • You are a customer focused team player with attention to details and prioritization skills

    • Strong communication skills and proactive mindset

    • Problem solving skills, with the ability to gather, organize, and illustrate ideas clearly and concisely

       Amit kínÃlunk / Offer

      • Competitive salary and Cafeteria benefit package  

      • Home Office opportunity 

      • Supportive working environment

      • Training support 

      • Long-term career opportunity

         Kapcsolattartó / Information

        For further information contact me in the given email address below:

        fanni.racz@randstad.hu

         

        tapasztalat

        1-3 év / 1-3 years

        készségek

        • 'Nem igényel speciÃlis szaktudÃst'

          szakmai ismeretek

          • 'No special qualification required'

            szükséges végzettség

            Középiskolai végzettség / High school



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