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Danish speaking Customer Service Representative

4 months ago

Budapest, Budapest, Hungary Randstad Hungary Kft. Full time

Our business partner is looking for a new Danish speaking Customer Service Representative colleague. If you are interested in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for you

  • Being first point of contact for B2B partners (e-mails, phone calls)
  • Checking incoming information about client contracts,pricing, etc.
  • Provide exceptional support for clients with high understanding and communication skills
  • Cooperating with other departments (e.g. sales)
  • Contribute in identifying and implementing process improvements, enhance customer experience through accuracy and responsiveness, hit targets set for service level agreements, and minimize audit risk exposure

Elvárások / Requirements

  • Full professional proficiency in English and Danish are a must (written and spoken)
  • Strong customer services experience (minimum 1-2 years) within a fast paced, corporate environment
  • Ability to keep deadlines whilst identifying errors and recommend process enhancements
  • You are a customer focused team player with attention to details and prioritization skills
  • Strong communication skills and proactive mindset
  • Problem solving skills, with the ability to gather, organize, and illustrate ideas clearly and concisely

Amit nyújtunk / Benefits

  • Competitive salary and Cafeteria benefit package
  • Home Office opportunity
  • Supportive working environment
  • Training support
  • Long-term career opportunity