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ServiceNow Architect
5 months ago
- Establish and manage ServiceNow technical governance and standards according to best practice, always ensuring scalable solutions.
- Understand how different ServiceNow modules interact to ensure that configuration done in one area is not negatively impacting other areas.
- Drive standardization.
- Assist with the design and implementation of Servicenow modules, applications, and custom functionality.
- Provide technical evaluation of demands against ServiceNow platform architecture, platform capabilities, and best practice.
- Analyze and translate business information and technical requirements into architectural blueprints and functional design to match customer requirements.
- Follow implementations from idea concept to deployment.
- Facilitating requirements gathering workshops, validating solutions and test the interpretation of the client’s needs.
- Participate in design and implementation of integrations between ServiceNow and other 3rd party enterprise applications.
- Support the ServiceNow Enterprise Service Management team with operational- and project related ServiceNow activities.
- Effectively manage key internal stakeholders.
Elvárások / Requirements
- Industry and project experience of 2+ years with ServiceNow
- ServiceNow System Administrator certification and/or and Implementation Specialist
- Some technical knowledge is highly desirable – programming: Javascript, SQL, etc.
- Experience working in an IT Service Management (ITIL) / Agile / DevOps environment
- ITIL Foundation as a minimum
- Have the drive and determination to learn and continuously share your knowledge with others
- Experience working with international teams and passionate about working in a fast-paced global environment
- Fluency in English
- Strong Analytical skills with a holistic solution focus – able to look at the bigger picture
- Service-minded with the ability also to challenge customer requests
- Adaptable and friendly nature
- Willing to travel upon need
Amit nyújtunk / Benefits
- Diverse, global teams
- Flexible work environment/home office
- We provide you the freedom to be creative and to learn from experts
- Possibility to grow with the company, gain new certificates
- Attractive benefit package