Field Service Intern
4 weeks ago
Field Service Intern - Eaton - Gross 2475 Ft/hour
Leírás: Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join EATON and help us provide energy-efficient solutions that make a real impact.
We make what matters work.
Feladat:
The Junior Field Service Representative will be part of the Budapest Service Support Team, assisting the Electrical Field Service operations in the United Kingdom region. The primary function is to provide Service Sales and Field Service teams with pre- and post-sales administrative support, including maintenance service administration, contract management, processing field service reports, scheduling, product related services, as well as managing product problems/warranty and application assistance received via phone, email or Web.
Tasks:
• Administrate service maintenance tasks of all types carried out by field services work force using relevant databases and applications to ensure up-to-date
data for all customers at all times
• Manage the coordination and related administrative tasks of Field Service Engineers
• Meet the quotation and contract administration requirements set by field service and service sales teams, supporting sales targets for Electrical products
and related service maintenance contracts
• Proactively act to understand and solve customer needs and identify solutions to non-standard tasks/queries
• Constant cooperation with sales, service and technical support departments in order to acquire and maintain an extensive knowledge of the internal
workings of these departments and their processes
• Able to detect and escalate problem or error with data that he/she is responsible for
• Provide assistance in database cleansing activities
Óradíj: 2475
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