Portuguese Speaking First Line Analyst

2 months ago


Budapest, Budapest, Hungary Computacenter AG & Co. oHG Full time

Location: Hungary - Budapest | Job-ID: 45342 | Contract type: Standard | Business Unit: Service Desk

Your future tasks will be...

First Line Analysts aka Service Desk Agents as the members of a first line customer support team, find the best and the easiest solution for users' problems. This entry level position fits you perfectly if you are junior or you are in the early stage of your career and you wish to get involved in a multinational environment. Our welcome team will watch your first steps and our elaborated career path programme, Ascension will take you all the way.

On a daily basis:

  • Answering support queries via tools, phone and email, keeping daily contact with our users calling from all over Europe
  • Resolving IT issues of our partners which can occur during the course of office work
  • Documentation and logging of calls on the ticketing tool
  • Delegation of problems which cannot be resolved on first level to the competent teams
  • Maintaining and improving customer satisfaction level

You are the ideal candidate if...

  • You have i fluency in Portuguese and English. Having any additional European language knowledge is an advantage.
  • You have affinity to resolve IT related issues
  • You use computers daily, have knowledge of Windows 7, 8, 10 and/or other operating systems, MS Office tools
  • You have logical thinking and solving problems fast and resourcefully is not a problem for you
  • You have outstanding communication skills and customer focused mind-set
  • You have the ability to do multitasking
  • You enjoy working in a team

What can we offer to you?

As a future member of CC family in the IT Service Desk department you will have the opportunity to:

  • Use and improve your language knowledge
  • Participate in trainings and talent programmes
  • Go through a professional and personal development
  • Work in a fun and diverse atmosphere
  • Have a stable workplace with flexible scheduling
  • Medicover private health care package and cafeteria benefits (yearly gross HUF and after the first year spent within the company, it grows to gross HUF).

Current information for our applicants

We have made our application and recruitment process virtual, we are excited to bring talent like you on board to join our growing teams within Computacenter. Our recruiters remain available to you should you have any questions. We are looking forward to getting to know you

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We're growing. We're hiring. We encourage. We empower. We support.

#winningtogether #peoplematter



  • Budapest, Budapest, Hungary Trenkwalder Magyarország Full time

    Our partner is a leading independent technology provider, trusted by large corporate and public sector organizations to source, transform, and manage IT infrastructure, facilitating digital transformation worldwide. They are currently seeking an Italian speaking First Line Analyst, to join their Budapest team and collaborate with other IT support teams to...


  • Budapest, Budapest, Hungary Trenkwalder Magyarország Full time

    Our partner is a leading independent technology provider, trusted by large corporate and public sector organizations to source, transform, and manage IT infrastructure, facilitating digital transformation worldwide. They are currently seeking a Dutch-speaking First Line Analyst, to join their Budapest team and collaborate with other IT support teams to...


  • Budapest, Budapest, Hungary Computacenter AG & Co. oHG Full time

    Job Title: First Line AnalystCompany: ComputacenterComputacenter is a leading independent provider of IT infrastructure services, with about 20,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers' infrastructures.We offer a friendly, open...


  • Budapest, Budapest, Hungary Computacenter AG & Co. oHG Full time

    Location: Hungary - Budapest | Job-ID: 1773 | Contract type: Standard | Business Unit: Service Desk ​​​​​​Your future tasks will be... First Line Analysts aka Service Desk Agents as the members of a first line customer support team, find the best and the easiest solution for users' problems. This entry level position fits you perfectly if you are...


  • Budapest, Budapest, Hungary Computacenter AG & Co. oHG Full time

    Location: Hungary - Budapest | Job-ID: 1770 | Contract type: Standard | Business Unit: Service Desk ​​​​​​Your future tasks will be... First Line Analysts aka Service Desk Agents as the members of a first line customer support team, find the best and the easiest solution for users' problems. This entry level position fits you perfectly if you are...


  • Budapest, Budapest, Hungary Computacenter AG & Co. oHG Full time

    Location: Hungary - Budapest | Job-ID: 1769 | Contract type: Standard | Business Unit: Service Desk Your future tasks will be... First Line Analysts aka Service Desk Agents as the members of a first line customer support team, find the best and the easiest solution for users' problems. This entry level position fits you perfectly if you are junior or you are...


  • Budapest, Budapest, Hungary Computacenter AG & Co. oHG Full time

    Location: Hungary - Budapest | Job-ID: 1774 | Contract type: Standard | Business Unit: Service Desk Your future tasks will be... First Line Analysts aka Service Desk Agents as the members of a first line customer support team, find the best and the easiest solution for users' problems. This entry level position fits you perfectly if you are junior or you are...


  • Budapest, Budapest, Hungary Computacenter AG & Co. oHG Full time

    Location: Hungary - Budapest | Job-ID: 1752 | Contract type: Standard | Business Unit: Service Desk Your future tasks will be... First Line Analysts aka Service Desk Agents as the members of a first line customer support team, find the best and the easiest solution for users' problems. This entry level position fits you perfectly if you are junior or you are...


  • Budapest, Budapest, Hungary HAYS Hungary Kft. Full time

    French Speaking Service Desk Analyst position is open at our client who is a prestigious multinational company operating a shared service centre in Budapest.The responsibilities of the Service Desk Analyst are the following:Provide centralized first level IT advice and support to customersBe a first point of contact for end users support using all contact...


  • Budapest, Budapest, Hungary Avis Budget Group BSC Kft. Full time

    Company OverviewAvis Budget Group BSC Kft. is a leading provider of business support services, dedicated to delivering exceptional results in the EMEA region.Job SummaryWe are seeking a highly motivated and detail-oriented Portuguese Speaking Billing Solutions Expert to join our dynamic team at Avis Budget Group BSC Kft. in Budapest. As a key member of our...

  • HR Analyst I

    2 months ago


    Budapest, Budapest, Hungary Thermo Fisher Scientific Full time

    Work ScheduleStandard (Mon-Fri)Environmental ConditionsOfficeJob DescriptionPosition Summary: HR AnalystThe HR Analyst is passionate about delivery of the day-to-day activities of a country within the EMEA Shared Service Centre. They ensure quality of service and operational performance by working within the HRSS detailed processes and working with...


  • Budapest, Budapest, Hungary WHC Személyzeti Tanácsadó Kft. Full time

    Pozíció leírása:Collection Analyst - German speakingFeladatok:Own, manage and resolve large/long term disputes across the EMEA portfolio.Achieve Aged debt, DSO and collection goals utilizing advanced collection techniques in line with the SAP, GetPaid and Oracle processes.Build strong business relationships with key customers in country/regionEnsure all...


  • Budapest, Budapest, Hungary Mind-Diák Szövetkezet Full time

    Job Title: Merchant Onboarding Specialist Euronet Worldwide is a leading provider of secure electronic financial transactions. As a Merchant Onboarding Specialist, you will play a crucial role in processing and registering merchant applications, ensuring seamless integration with our systems. Responsibilities: Process and register merchant...


  • Budapest, Budapest, Hungary Randstad Full time

    Senior Business Analyst Our client, a forward-thinking international company, is committed to driving innovation, inclusivity, and sustainability in a globally connected world. As a Senior Business Analyst in their IT software development team, you will play a key role in shaping the future of their business. Job Summary Manage the demand...


  • Budapest, Budapest, Hungary Karrier Hungária Full time

    A global technology company is seeking innovative professionals to join their team. This company provides cutting-edge imaging solutions and technologies to businesses worldwide, with a strong focus on sustainability and reducing the environmental impact of their products. If you are passionate about making a positive impact in the world and contributing to...


  • Budapest, Budapest, Hungary Avis Budget Group BSC Kft. Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Billing Specialist to join our team at Avis Budget Group BSC Kft. in Budapest. As a key member of our Billing team, you will be responsible for investigating and resolving invoice-related disputes, acknowledging customer complaints, and ensuring consistent and efficient resolution of all B2B...


  • Budapest, Budapest, Hungary Randstad Full time

    Cégleírás / Organisation/DepartmentOur partner is a growing global building materials solutions company that provides high quality products and reliable service to customers and communities in more than 50 countries throughout the world.We are looking for a German Speaking Treasury Analyst (part-time).This position's mission is to manage and administer...

  • Business Analyst

    1 month ago


    Budapest, Budapest, Hungary Randstad Full time

    Cégleírás / Organisation/DepartmentOur global portfolio includes best-in-class, iconic brand-name products as well as global key brands; generics, including branded and complex generics; and other offerings across a wide range of therapeutic areas. We are committed to helping create healthier communities worldwide through education, outreach and better...


  • Budapest, Budapest, Hungary HAYS Hungary Kft. Full time

    Your new companyWe are an international finance company that provides insurance services all around the globe. Global Technology Services (GTS) is the company's global IT partner that provides infrastructure services, information security and global/corporate application support for businesses around the world.Your new roleSenior Risk & Compliance Analyst...


  • Budapest, Budapest, Hungary Randstad Full time

    Cégleírás / Organisation/DepartmentOur client is committed to driving innovation, inclusivity, and sustainability in a globally connected world. As part of a forward-thinking international team, they blend the strengths of people and technology to achieve meaningful results. Their goal is to consistently push the boundaries to connect people, businesses,...