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Store Manager JD Sports
2 days ago
Customer Service:
• Maintain customer retention by providing first class service.
• Deal with enquires and complaints and resolving the issue/request.
• Drive consistency within your internal teams to achieve the highest service levels.
Sales:
• Ensure that targets are achieved and, where possible, exceeded.
• Analyse Oracle reports to assist you in making key sales decisions.
• Manage in store devices in order to capitalise on a wider range of products.
• Confident use of the store’s dashboard to analyse Footfall, Average Transaction Value and conversion, applying this to the store environment.
Visual Merchandising:
• Following a weekly brief, ensure that this is applied to your store and maintain high visual standards.
• Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
• Making sure that all new product and advertised product is all visible and in the correct locations.
• Ensure mannequins, displays and windows are updated in accordance with Visual Merchandising guidelines
Training & Development:
• Develop existing team members and encourage progression within the company.
• Hold regular training meetings within store, making sure the team around you are able to maintain the high standards required.
• Keep track of internal progression, ensuring all personnel complete the relevant E-Assessments.
, • Retail Management experience would be advantageous
• Excellent Time Management skills
• Strong verbal and written communication skills.
• IT skills- Microsoft Outlook, Word and Excel., , • Onboarding trainings,
• Product and customer service trainings,
• Discounts on our products,
• Great atmosphere and a well-coordinated team,
• Flexible schedule,
• Development opportunities throughout the JD Group.
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