Customer Service Specialist with German or Dutch

1 month ago


Budapest, Hungary Salve.Inno Consulting Full time

Position Overview:

Join a dynamic team as a Customer Service Specialist with proficiency in either German or Dutch. You will be at the forefront of ensuring exceptional customer experiences, acting as the primary point of contact for our customers. Leveraging your language skills, you will assist clients with their queries, resolving issues, and providing product guidance. Your role will require effective communication and a customer-centric approach to support our mission of delivering top-notch service.

Key Responsibilities
  • Handle inquiries and requests from customers efficiently and professionally in German or Dutch, via phone, email, and chat.
  • Identify customer issues and resolve them satisfactorily within set timelines, ensuring high customer satisfaction.
  • Maintain comprehensive knowledge of our products and services to provide accurate information and solutions.
  • Gather customer feedback and work with the team to implement proactive measures for service enhancement.
  •  Keep detailed records of customer interactions, feedback, and resolutions, ensuring data accuracy and privacy compliance.
Essential Skills and Qualifications
  • Fluency in both written and spoken German or Dutch and English is required.
  • Prior experience in customer service or a similar client-facing role.
  • Excellent verbal and written communication skills with a focus on active listening and empathy.
  • Strong analytical skills with the ability to think critically and make decisive actions.
  • Comfortable using customer service software and basic IT tools.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Benefits
  • Competitive salary and additional allowances.
  • Career development opportunities with professional training and growth.
  • A diverse workplace where your experiences and perspectives are valued.

If you are enthusiastic about creating outstanding customer interactions and are fluent in German or Dutch, we invite you to apply. Click 'Apply Now' to submit your CV.

Commitment to Diversity and Inclusion

We are dedicated to building a diverse and inclusive workforce welcoming individuals across all backgrounds. Applications from all genders, ethnicities, and abilities are encouraged. We believe that diverse perspectives foster our company’s growth and innovation.



  • Budapest, Hungary Karrier Hungária Full time

    Are you motivated to provide high quality services to your company's customers? Also, do you enjoy using your English and Dutch language skills on a daily basis?On behalf of our partner which is an innovative European FMCG company, we are looking for an enthusiastic Customer Account Specialist colleague to join their professional team!Main...


  • Budapest, Budapest, Hungary Randstad Full time

    Customer Service Representative for multinational client. Experience in customer service or interest in it. Provide customer service via phone, email, and chat, addressing problems and resolving issues efficiently and professionally.Collaborate with team members and other departments to maintain strong customer relationships.Identify and escalate priority...


  • Budapest, Hungary Wibit Consulting & Services (WibitCS) Full time

    In collaboration we are working with a BPO with great employee satisfaction ratings to find experienced Dutch-speaking Customer Care Specialists to work remotely in Hungary. The successful candidates would support customers of an e-commerce brand.Location: Remote/work from home in HungaryEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Conduct...


  • Budapest, Hungary Cross Border Talents Full time

    Position: Customer Care Specialist (Dutch) Location: Remote/work from home in Hungary Employment type: Full-time We are working with a BPO known for great employee satisfaction ratings to find experienced Dutch-speaking Customer Care Specialists to work remotely in Hungary. The successful candidates will support customers of an e-commerce brand. Duties and...


  • Budapest, Hungary Wibit Consulting & Services (WibitCS) Full time

    In collaboration we are working with a BPO with great employee satisfaction ratings to find experienced Dutch-speaking Customer Care Specialist to work remotely in Hungary. The successful candidates would review incoming invoices and payment reminders from the client's partners, correspond with partners, and engage in internal communication with colleagues...


  • Budapest, Hungary Randstad Hungary Kft. Full time

    Do you like travelling and are you also interested in customer care? Our German partner is looking for candidates to join their growing team. If you would like to learn more about your travel rights and use your German language skills, they are looking for you. Career starters are also welcome without legal experiences.Administrative supportKeeping in touch...


  • Budapest, Hungary Get Work Trend Kft. Full time

    Our client is a global IT services leader, reshaping business and technology models for the digital age through industry-focused consulting, fostering innovation and efficiency Join them now! Dutch speaking Customer Support Representative Location: Budapest (HQ in 9th district) – Service windows: M-Fri: 8AM-5PM - 1-2 days of office presence per month ...


  • Budapest, Hungary Get Work Trend Kft. Full time

    Our client is a global IT services leader, reshaping business and technology models for the digital age through industry-focused consulting, fostering innovation and efficiency Join them now! Dutch Speaking Service Desk Representative Location: Budapest (HQ in 9th district) – 1-2 office days per week Service Window: I. project:...


  • Budapest, Hungary Fox HR Consulting Kft. Full time

    Are you someone who knows their way around a computer? Are you fluent in German? Do you have a good command of English? Do you enjoy helping people around you? If your answer is yes, please read on! Your employer is one of the world's leading IT professional services companies, transforming clients' business, operating, and technology models for the digital...


  • Budapest, Hungary Karrier Hungária Full time

    Join our partner, a leading multinational in IT services and consulting. This is your chance if you want to work in a continuously growing, stable company.Main responsibilities:Addressing IT issues for clients and serving as the initial point of contact for customers (Level 1 IT support) Managing end-user inquiries through tools, phone, and email Accurately...


  • Budapest, Hungary MADS Iskolaszövetkezet Full time

    Customer Support Intern (Dutch) - Eaton - Gross 2475 Ft/hoursLeírás: Would you like to make a difference to the environment? Do you want to work for a global and ethical company? Join EATON and help us provide energy-efficient solutions that make a real impact.We make what matters work. Feladat:As a Customer Support Representative your primary function is...


  • Budapest, Hungary Randstad Hungary Kft. Full time

    Our business partner is looking for new Multilingual Customer Service or Order Management Representative colleagues. If you are interested in the field of Customer Care and working in a fast paced environment and you have excellent communication and problem solving skills then our offer is for you! Being first point of contact for B2B partners (e-mails,...


  • Budapest, Hungary Get Work Trend Kft. Full time

    Our client, a leading global IT services provider, is transforming business and technology paradigms for the digital era by offering industry-specific consulting that promotes innovation and efficiency. Join them, work on their new project, and be part of a new team!Dutch Speaking UX Support Engineer Location: Budapest (HQ in 9th district) Service...


  • Budapest, Hungary Get Work Trend Kft. Full time

    Our client, a leading global IT services provider, is transforming business and technology paradigms for the digital era by offering industry-specific consulting that promotes innovation and efficiency. Join them, work on their new project, and be part of a new team! German Speaking Service Desk Representative Location: Budapest (HQ in 9th district) ...


  • Budapest, Hungary Get Work Trend Kft. Full time

    Our client, a leading global IT services provider, is transforming business and technology paradigms for the digital era by offering industry-specific consulting that promotes innovation and efficiency. Join them, work on their new project, and be part of a new team!Dutch Speaking Technical Support Engineer Location: Budapest (HQ in 9th district) ...


  • Budapest, Hungary Get Work Trend Kft. Full time

    Our client, a leading global IT services provider, is transforming business and technology paradigms for the digital era by offering industry-specific consulting that promotes innovation and efficiency. Join them, work on their new project, and be part of a new team!German Speaking UX Support Engineer Location: Budapest (HQ in 9th district) ...


  • Budapest, Hungary Trenkwalder Kft Full time

    Billing preparation, billing and month end closurePariticipation in billing meetings / phone conferencesBilling in SAP, manual filing (previous SAP experience is not a must)Responsible for control status of small projectsMonth end closure: billing of all invoices during month and also month endIf necessary responsible for accrued revenue processControlling /...


  • Budapest, Budapest, Hungary UNICEF Full time

    UNICEF is a global organization dedicated to improving the lives of children and their families. We work in over 190 countries and territories, delivering essential services and support to those who need it most.About This OpportunityWe are currently seeking a highly skilled Field Support Specialist to join our team. As a Field Support Specialist, you will...


  • Budapest, Hungary HAYS Hungary Kft. Full time

    Our prestigious partner, who is a leader in executive specialist selection and training, is looking for a talented, experienced professional to join its project in Budapest.If you have gained experience in office assistance, manager assistance and some HR-related tasks, and speak fluent English and German, then this is the perfect opportunity for you!The...


  • Budapest, Hungary Karrier Hungária Full time

    Our client is a fintech company that offers business intelligence frameworks for optimization processes. Join them as an AI Application Support Specialist and apply now!Main responsibilities:Provide L2 support for a cloud-based AI applicationOffer customer support and technical assistance in both cloud and on-premise environmentsAnalyze and resolve issues,...