Customer Support Representative
5 days ago
Position: Customer Support Representative (Polish) Location: Budapest, Hungary Work model: hybrid, after initial 3 weeks of office training Employment type: Full-time Remuneration: Base salary + performance bonuses (after 3rd month of employment). DUTIES AND RESPONSIBILITIES: Respond to customer inquiries in a timely, efficient, and professional manner within agreed response timesMaintain strong technical knowledge of client's products and services to offer accurate supportConsult product manuals and internal resources to provide appropriate solutions to customer queriesIdentify situations that require escalation and transfer them to the relevant department or senior staff memberAccurately log all customer interactions in line with company proceduresManage and update all relevant administrative tasks and recordsHandle customer correspondence as required, ensuring all communication is clear and well-documentedOrganize daily workflow and data input to ensure information accuracy and completenessParticipate in ongoing performance monitoring and reviews based on call quality and customer interactions. REQUIREMENTS: Native / fliuent in Polish both verbal and written. Good command in English (minimum B2 level)High school diploma or an equivalentPrior experience in customer service is preferred, or a strong aptitude for working in a customer-facing environmentGood organizational and time-management skillsConfident typing skills with a minimum speed of 20 words per minuteBasic proficiency in Microsoft Word and ExcelExcellent verbal and written communication skillsAbility to stay calm and composed under pressure or in challenging situationsSelf-motivated, capable of working independently, and confident in making decisions when necessaryWillingness to escalate complex queries appropriately and collaborate with the wider team. OFFER: Competitive salary and performance-based incentivesComprehensive health, dental, and vision insuranceOpportunities for professional growth and career development within a global technology leaderMeal allowanceRelocation supportA collaborative and supportive team environmentGenerous paid time off and holiday scheduleEmployee discountsAnd many others To apply for this position and to explore many other exciting opportunities, visit and apply through our career page: https://www.careers-page.com/toptalent-2
-
Customer Support Representative
2 weeks ago
Budapest, Hungary Essence Coaching Group Full timeCustomer Support Representative - Romanian + English Are you a Romanian-speaking professional ready for a dynamic customer support role? We're hiring a Customer Support Representative (Romanian + English) to join our On-Site team. This is a great opportunity to use your language skills to support a major international project. What You’ll Do • Deliver...
-
Budapest, Budapest, Hungary Support Services Group- Hungary Full timeAre you passionate about delivering exceptional customer experiences and making someone's day better with every interaction? Join our multicultural team as aCustomer Service Representativefor an exciting seasonal project supporting a global holiday brandAbout UsSupport Services Group (SSG)is a multinational leader in customer experience solutions, with over...
-
Customer Support Representative
1 week ago
Budapest, Budapest, Hungary Colossyan Full time $50,000 - $80,000 per yearAbout UsAt Colossyan, we are helping modern teams scale training with AI video.Top companies like Novartis, Paramount, Continental, and WSP use Colossyan to create engaging video content from text and documents, with significant time and cost savings compared to traditional video production. Nearly 1 million videos have been created using Colossyan, and...
-
Customer Support Representative
6 days ago
Budapest, Budapest, Hungary Colossyan Full time €50,000 - €80,000 per yearAbout UsAt Colossyan, we are helping modern teams scale training with AI video.Top companies like Novartis, Paramount, Continental, and WSP use Colossyan to create engaging video content from text and documents, with significant time and cost savings compared to traditional video production. Nearly 1 million videos have been created using Colossyan, and...
-
Budapest, Hungary Salve.Inno Consulting Full timeAre you fluent in Croatian and Slovenian and have a passion for providing excellent customer support? We are seeking a dedicated Customer Support Representative to join our dynamic team. If you enjoy solving problems, have strong communication skills, and have a customer-focused mindset, this role is perfect for you!Key Responsibilities Handling incoming...
-
Customer Support Representative
5 days ago
Budapest, Hungary TOPTALENT Full timePosition: Customer Support Representative (German) Location: Budapest, Hungary Work model: hybrid, after initial 6 weeks of office training Employment type: Full-time Remuneration: Base salary + performance bonuses (after 3rd month of employment). DUTIES AND RESPONSIBILITIES: Manage customer queries efficiently across multiple channels, including...
-
Budapest, Hungary The lemon Consulting Full timeCroatian and Slovenian speaking Customer Support Representative to support customers of an e-commerce platform. Position: Customer Support Representative Location: Budapest, Hungary Work model: on-site Employment type: Full-time Remuneration: Base salary + performance bonuses (after 3rd month of employment). DUTIES AND RESPONSIBILITIES: Communication via...
-
Customer Support Representative
5 days ago
Budapest, Hungary TOPTALENT Full timePosition: Customer Support Representative (Croatian and Slovenian) Location: Budapest, Hungary Work model: on-site Employment type: Full-time Remuneration: Base salary + performance bonuses (after 3rd month of employment). DUTIES AND RESPONSIBILITIES: Communication via incoming telephone, emails and chat with customers in order to solve their issues or...
-
Budapest, Hungary The lemon Consulting Full timePosition: Customer Support Representative Location: Budapest, Hungary Work model: hybrid, after initial 6 weeks of office training Employment type: Full-time Remuneration: Base salary + performance bonuses (after 3rd month of employment). DUTIES AND RESPONSIBILITIES: Manage customer queries efficiently across multiple channels, including inbound/outbound...
-
Budapest, Hungary The lemon Consulting Full timePosition: Customer Support Representative Location: Budapest, Hungary Work model: hybrid, after initial 3 weeks of office training Employment type: Full-time Remuneration: Base salary + performance bonuses (after 3rd month of employment). DUTIES AND RESPONSIBILITIES: Respond to customer inquiries in a timely, efficient, and professional manner within agreed...
