German Speaking UX Support Specialist- PRIMARILY REMOTE

5 days ago


Budapest, Hungary Get Work Trend Kft. Full time

Our client, a leading global IT services provider, is transforming business and technology paradigms for the digital era by offering industry-specific consulting that promotes innovation and efficiency. Join them, work on their new project, and be part of a new teamGerman Speaking UX Support Engineer Location: Budapest (HQ in 9th district) Service Window: M-Fri 7.00 AM - 7.00 PM Training period (3 weeks): Office presence Trial period: 2-3 office days per week After the trial period: 2 office day per week/ 2-4 office day per month for remote applicants Requirements:High School degreeFluent German (close to native level) skills Upper-intermediate English skills Residence permit or EU citizenshipMin. of 2 years of experience in solving IT problemsFlexible, and dynamic personality Customer-centricity mindset, and problem-solving skills If you join them, your responsibilities will be:Monitor and enhance end-user digital experiencesAnalyze and identify patterns in digital performanceConduct regular system health checks and create proactive performance improvementsManage and resolve critical high-priority ticketsCoordinate with resolver groups for maintenance and issue resolutionAlert engineers and leads to prevent SLA breachesCollaborate with partners and vendors for optimal service deliveryProvide top-tier technical remote support and incident managementContribute to account reviews and continuous service improvementProvide insights and recommendations on internal processes, workflows, and knowledge managementEnsure high-quality customer service and handle additional project tasks as needed What they offer:CafeteriaSing-up bonus Medicover health- and Generali life insuranceFree sport allowance All You Can Move SportPass (at a discounted price)Udemy access, training courses on various platformsWork commute supplementMonthly public transportation (BKV) pass priceOffice parking space Safety glasses reimbursementReimbursable language coursesChildbirth supplement Baby pack in case of childbirthBring your kids to workVoluntary pension- and health fund membership fee contributionSzéchenyi Recreation CardFitness discountA youthful, dynamic working environment with team-building activities a and Company eventHigh value awards and recognitions and annual salary review How to apply?Please apply via "Jelentkezem az állásra" button underneathContact me if you have any questions: dora.bernad@getwork.hu munkaerő-kölcsönzés eng.sz.: 10057-1/2012-0100-1046munkaerő-közvetítés eng.sz.: 10097-1/2012-0100-848 minősített foglalkoztató nyilvántartási szám: BP/0701/67674-4/2021



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