French Technical Support Analyst

3 months ago


Debrecen, Hungary JobScanner Full time

As a Technical Support Analyst, you'll provide frontline support in FRENCH via phone, chat, and email. You will also need ENGLISH knowledge. Responsibilities include assisting with product info, processing orders, resolving complaints, retaining customers, and troubleshooting issues. You’ll be a flexible problem-solver, confidently handle technical queries, and investigate solutions when needed. Patience, empathy, communication, and focus in a fast-paced environment are key qualities for this role.

If you are interested in this opportunity please apply with your ENGLISH CV.

  • Taking ownership and customer issues, seeing them through to resolution

  • Providing solutions for hardware/software problems.

  • Troubleshoot and diagnose technical issues (e.g., WLAN, Bluetooth).

  • Escalate unresolved issues to internal teams as needed.

  • Communicate effectively with customers and adjust to their technical level.

  • Ensure timely and quality resolution of customer interactions.

  • Maintain compliance with data privacy and security policies.

  • Collaborate positively with team members and other departments.

  • C1 level or fluent French and at least B2 level English knowledge

  • High school diploma (College preferred)

  • Experience in BPO, customer service, or technical support

  • Proficiency in Microsoft Office

  • Knowledge of WLAN, Bluetooth, and hardware/software troubleshooting

  • Affinity for electronics and technology

  • Customer-focused with excellent problem-solving skills

  • Organized, detail-oriented, and collaborative

  • Competitive salary,

  • Cafeteria

  • Team activities

  • Paid training

  • Modern office environment



  • Debrecen, Hungary HSA Kft. Full time

    As a Technical Support Analyst, you'll provide frontline support in FRENCH via phone, chat, and email. You will also need ENGLISH knowledge. Responsibilities include assisting with product info, processing orders, resolving complaints, retaining customers, and troubleshooting issues. You’ll be a flexible problem-solver, confidently handle technical...


  • Debrecen, Hajdú-Bihar, Hungary JobScanner Full time

    Job SummaryAs a Technical Support Analyst, you will provide frontline support in French via phone, chat, and email. You will also need English knowledge. Your responsibilities will include assisting with product information, processing orders, resolving complaints, retaining customers, and troubleshooting issues. You will be a flexible problem-solver,...


  • Debrecen, Hungary HSA Kft. Full time

    Join our partner in Debrecen as a Technical Support Analyst with German language skills!If you are interested in the position, apply with your English CV! Feladatok / TasksProvide customer support via phone, email, and chat.Assist with product setup, configuration, and troubleshooting, particularly for solar energy storage solutions.Ensure...


  • Debrecen, Hajdú-Bihar, Hungary JobScanner Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at JobScanner. In this role, you will provide top-notch support to customers via phone, chat, and email in French, with the ability to communicate effectively in English.The ideal candidate will have a strong background in technical support, customer service, or a...


  • Debrecen, Hajdú-Bihar, Hungary HSA Kft. Full time

    We are seeking a skilled Tech Support Specialist to join our team. As a Technical Support Analyst, you will provide frontline support in FRENCH via phone, chat, and email. With ENGLISH knowledge, you will be able to effectively communicate with customers and resolve their issues.Key Responsibilities:Take ownership of customer issues, seeing them through to...


  • Debrecen, Hungary JobScanner Full time

    Join our partner in Debrecen as a Technical Support Analyst with German language skills!If you are interested in the position, apply with your English CV!Provide customer support via phone, email, and chat.Assist with product setup, configuration, and troubleshooting, particularly for solar energy storage solutions.Ensure customer satisfaction by tracking...


  • Debrecen, Hajdú-Bihar, Hungary JobScanner Full time

    Company Overview: JobScanner is a leading technology company that values technical expertise and language skills.We are seeking a highly skilled German speaking Technical Support Analyst to join our team.Job Description:The successful candidate will provide customer support via phone, email, and chat. They will assist with product setup, configuration, and...


  • Debrecen, Hajdú-Bihar, Hungary JobScanner Full time

    Company Overview: JobScanner is a leading organization in the field of renewable energy, seeking a highly skilled Technical Support Specialist to join our team.Salary and Benefits: We offer a competitive salary of $45,000 - $60,000 per year, along with a comprehensive benefits package, including paid training and a cafeteria plan.Job Description: As a...


  • Debrecen, Hajdú-Bihar, Hungary HSA Kft. Full time

    About HSA Kft.We are a partner in Debrecen, committed to delivering exceptional technical support services. Our team of experts is dedicated to helping customers resolve complex issues related to solar energy storage solutions.Job DescriptionCustomer Support: Provide assistance via phone, email, and chat to ensure customer satisfaction and resolve issues...

  • Technical Team Leader

    3 weeks ago


    Debrecen, Hungary Transcosmos Kft Full time

    , The Technical Team Leader is responsible for providing and supporting the day-to-day provision of the Services and promoting the knowledge and understanding of the Service, in a manner which is conducive to effective working relationships and in line with TCIS values and objectives. This includes ensuring that a continually high level of service is...


  • Debrecen, Hungary HSA Kft. Full time

    Csatlakozzon debreceni partnerünkhöz Technikai Ügyfélkapcsolati munkatárs pozícióban Német nyelvtudással!Ha a lehetőség felkeltette érdeklődését, jelentkezzen Angol nyelvű Önéletrajzával! Feladatok / TasksÜgyfélszolgálati támogatás nyújtása telefonon, e-mailen és chaten keresztül.Segítségnyújtás...


  • Debrecen, Hungary JobScanner Full time

    Csatlakozzon debreceni partnerünkhöz Technikai Ügyfélkapcsolati munkatárs pozícióban Német nyelvtudással!Ha a lehetőség felkeltette érdeklődését, jelentkezzen Angol nyelvű Önéletrajzával!Ügyfélszolgálati támogatás nyújtása telefonon, e-mailen és chaten keresztül.Segítségnyújtás termékbeállítással, konfigurációval és...


  • Debrecen, Hajdú-Bihar, Hungary JobScanner Full time

    JobScanner is a leading player in the Debrecen investment scene, particularly in the electromobility revolution.We are seeking a highly skilled Business Investment Analyst to join our team.Conduct thorough research on companies and industries, analyzing financial statements and market data to identify potential investment opportunities.Stay up-to-date with...


  • Debrecen, Hungary JobScanner Full time

    Join the largest investment in Debrecen regarding the elecrtomobility revolution and be part of a green-field investment among the first colleagues.Screening companies and industries through research, reading financial statements and market data.Keeping up to date with market developments, new investment products and any other areas that affect...


  • Debrecen, Hajdú-Bihar, Hungary Randstad Hungary Kft Full time

    Job OverviewWe are seeking a skilled Electrical Design Engineer to join our team in Debrecen, Hungary. As an Electrical Design Specialist, you will be responsible for designing HW line diagrams of control cabinets and processing detailed drawings via CAD tools.About the RoleThis is a challenging opportunity for someone with strong technical skills and...


  • Debrecen, Hajdú-Bihar, Hungary Randstad Hungary Kft. Full time

    We are seeking a skilled Electrical Design Specialist to join our team in Debrecen. This role involves designing high-quality HW line diagrams of control cabinets, processing detailed drawings using CAD tools, and generating supporting project data.The successful candidate will process and store project data in the relevant system, adhering to work...


  • Debrecen, Hungary Transcosmos Kft Full time

    , Job SummaryThe Senior Financial Accountant is responsible for delivering high-quality accounting and financial services while providing accurate, relevant, and timely information to the management team and key stakeholders within the business. This role is pivotal in overseeing financial operations, ensuring compliance, and supporting strategic...