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Operations Account Manager

2 months ago

Debrecen, Hajdú-Bihar, Hungary DP World Logistics Hungary Kft Full time
About the Role

We are seeking a highly skilled and experienced Operations Account Manager to join our team at DP World Logistics Hungary Kft. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, driving business growth, and ensuring seamless delivery of our services.

Key Responsibilities
  • Develop and execute account management strategies to drive revenue growth and customer satisfaction
  • Build and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Collaborate with cross-functional teams to identify business opportunities and develop solutions to drive growth
  • Monitor and analyze key performance indicators (KPIs) to measure account performance and identify areas for improvement
  • Develop and maintain a deep understanding of customer needs and preferences, using this insight to inform business decisions and drive growth
  • Stay up-to-date with industry trends and developments, applying this knowledge to drive innovation and improvement within the organization
Requirements
  • Fluent in Hungarian and English, with a strong understanding of the automotive industry and its related services
  • Minimum of 1st university degree in a related field, such as finance, marketing, or business administration
  • Proven experience in account management, with a strong track record of driving revenue growth and customer satisfaction
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders
  • Strong analytical and problem-solving skills, with the ability to interpret data and drive business decisions
  • Ability to work in a fast-paced environment, with a strong focus on results and customer satisfaction
About DP World

DP World is a leading global logistics company, dedicated to making the world's trade flow better. With a diverse and professional team of over 103,000 employees, we operate in 75 countries on six continents, providing a range of services including ports and terminals, marine services, logistics, and technology. We are committed to innovation, investing in cutting-edge technology to drive efficiency and improve customer experience.