Spa Operations Manager

3 weeks ago


Budapest, Budapest, Hungary IHI Magyarország Zrt. Full time
Spa Manager Job Description

The Corinthia Budapest is seeking a highly motivated and ambitious individual to join our team as a Spa Manager. This is a unique opportunity to embark on a career in hospitality and provide outstanding quality Spa service to our customers.

Key Responsibilities:
  • Establish and maintain excellent guest relations, introducing upselling opportunities and coordinating continuous improvement.
  • Schedule, organize, and supervise the Spa Team to ensure seamless operations.
  • Participate in recruitment, deliver training programs, and develop the Spa Team to enhance their skills and knowledge.
  • Compile the annual payroll and headcount budget, and forecast to ensure accurate financial planning.
  • Create and revise the SPA House Rules annually to ensure compliance with hotel standards.
  • Analyze guest satisfaction results, make statistics, and implement improvements to enhance the overall guest experience.
  • Coordinate the purchasing of products and materials for the SPA to ensure quality and efficiency.
  • Participate in fixed assets and consumables stock takes to maintain accurate inventory levels.
  • Develop and launch SPA packages to increase revenue and attract new customers.
  • Collaborate with the Sales and Marketing Director to prepare a marketing plan, make suggestions, and execute strategies to promote the SPA.
  • Implement new membership packages, create contracts, and organize events for SPA members.
  • Generate daily reports on SPA guest numbers, treatment revenue, and other key performance indicators.
Requirements:
  • Minimum 3 years of experience in Spa Management and Operations.
  • Spa-related certification in treatments is highly desirable.
  • Service-oriented attitude, creativity, and excellent communication skills.
  • Fluency in Hungarian and English, both written and spoken.
  • Ability to manage and coordinate a team effectively.
Benefits:
  • Competitive salary and benefits package.
  • Meals in the staff cafeteria on duty.
  • Private healthcare insurance.
  • Discounted parking rates.
  • Discounts within Corinthia hotels.
  • Employment loyalty and recognition awards.
  • Social events and team-building activities.
  • Learning and development opportunities.


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