Spanish Speaking Collections Analyst

5 days ago

Budapest, Budapest, Hungary EPTA Full time
Description

We are seeking a proactive Collections Analyst to join our dynamic team. In this role, you will play a key part in managing client relationships, ensuring timely payments, and resolving outstanding balances. If you're ready to use your problem-solving skills to help us maintain strong financial health, this opportunity is for you

Responsibilities
  • Consistently engaging with clients via phone, email, or mail to provide friendly reminders about overdue payments
  • Monitoring customer accounts to track payment statuses and identify outstanding invoices
  • Assessing customer credit histories to evaluate risk levels and recommend appropriate credit limits or payment terms
  • Working closely with internal teams to resolve disputes and facilitate prompt payments
  • Maintaining confidentiality and security when handling customer financial data
  • Managing internal credit reporting and participating in business reviews
Qualifications

Desired expertise to be a successful candidate for this vacancy:

  • 3-5 years relevant experience within the field of Credit & Collections, preferably in a multinational (SSC/BSC) environment
  • SAP knowledge is preferred
  • Knowledge of HighRadius system is an advantage
  • Outstandingly strong written and spoken Spanish AND English skills are essential
  • Have the capability of managing multiple tasks and deadlines efficiently
  • Have an excellent Problem-Solving Abilities to identify causes of payment delays and implementing appropriate solutions.
  • Described as a clear, professional, and persuasive communicator in order to interact with clients, internal teams, and management.
  • Work effectively with finance and sales teams to ensure coordinated efforts in collections.
  • Be able to adapt to changes and open to continuous learning and process improvement
  • Be a true team player with good interpersonal skills and also have a customer focused mindset

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