Portuguese Speaking Collections Analyst

1 week ago

Budapest, Budapest, Hungary EPTA Full time
Join Our Team as a Collections Analyst

Are you a proactive problem-solver with a passion for building strong client relationships and keeping finances on track? We're looking for a Collections Analyst to join our dynamic, international team in Epta International BSC— someone ready to take ownership, drive results, and make a real impact

In this role, you'll be the link between our clients and our finance operations — ensuring timely payments, resolving outstanding balances, and contributing to our company's financial success.

  What You'll Do
  • Engage with clients via phone, email, and mail to provide friendly reminders about overdue payments.
  • Monitor customer accounts to track payment statuses and identify outstanding invoices.
  • Assess customer credit histories to evaluate risk and recommend suitable credit limits or terms.
  • Collaborate with internal teams to resolve disputes and facilitate prompt payments.
  • Handle customer financial data with the utmost confidentiality and accuracy.
  • Manage internal credit reporting and participate in business reviews to drive performance.
  What Makes You the Perfect Fit
  • Thrive in a fast-paced environment, managing multiple tasks and deadlines with ease.
  • Bring strong problem-solving skills — you don't just identify issues, you fix them.
  • Communicate clearly, professionally, and persuasively with clients and colleagues.
  • Collaborate effectively with finance and sales teams for seamless collections processes.
  • Adapt easily to change and embrace continuous learning and improvement.
  • Bring a customer-first mindset and a genuine team-player attitude.
  What You'll Bring
  • 3–5 years of experience in Credit & Collections, ideally within a multinational (SSC/BSC) environment.
  • SAP knowledge (preferred).
  • Familiarity with HighRadius is a plus.
  • Exceptional written and spoken Portuguese and English skills (a must).
  • Confident fluency in Spanish is a strong advantage.
  • If you're ready to take your career to the next level and be part of a supportive, forward-thinking team — we'd love to hear from you

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