Payroll & Benefits Specialist
2 days ago
As a key member of Arabelle Solutions HR, the Payroll and Benefit Support team plays a pivotal role in ensuring a seamless and supportive experience for employees across their journey with us. Payroll and Benefit Specialist role is at the forefront of HR operations, handling critical employee and HR-related queries with efficiency and empathy. Collaborating closely with HR business partners and senior experts, the role drives essential processes that contribute to a high-quality HR service experience.
Key Responsibilities:
- Support the full spectrum of Pay and Benefits processes across the region, including but not limited to;
- Processing holiday, sick, maternity and paternity leave payments
- Transforming outputs from T&A and associated tools to payroll inputs
- Ensuring compliance with regulatory requirements in a range of countries
- Administer employee benefits programs, including health insurance, retirement plans, and other Benefits initiatives
- Process and reconcile payroll-related reports, such as monthly payroll summaries, tax filings, and benefits contributions
- Reconcile pay and benefits related invoicing and payment submissions and ensure timely in put to tax authorities, pensions providers, benefits plans etc.
- Collaborate with external vendors, such as benefits providers and payroll service providers, to resolve issues and ensure smooth operations.
- Ensure compliance with data protection and confidentiality policies in handling sensitive employee information.
- Provide guidance and address employee queries in a professional, timely manner, ensuring exceptional employee experience.
- Tackle operational issues and process challenges, identifying root causes and implementing practical solutions to foster smooth operational environment.
- Develop and maintain expertise by staying current with both internal updates and industry best practices, actively sharing insights with colleagues to support continuous improvement.
- Ensure that high standards of accuracy and quality by taking ownership of compliance with relevant legal requirements and Arabelle Solutions' policies.
Desired Characteristics:
- Strong problem-solving skills with the ability to swiftly identify and present creative, collaborative solutions.
- Comfortable working in a fast-paced, dynamic environment, adept at navigating complexity and engaging with multiple stakeholders.
- Excellent communication skills with a strong commitment to delivering high-quality customer service at all levels.
- Proven ability to prioritise tasks effectively, balancing different deadlines and levels of complexity.
- Exceptional attention to detail, analytical acumen with strong reporting skills.
- Strong customer focus with a genuine desire to provide proactive support to employees.
- Approachable and responsive manner, able to build rapport and establish connections with employees at all levels.
- Flexible and resilient with the adaptability needed to thrive in an ever-evolving environment.
- Bachelor's degree in Human Resources or related field or equivalent learning through experience.
- Proficiency in English and German both spoken and written.
- Relevant professional work experience, ideally in a service-oriented environment.
- Prior experience working with Workday or other ticketing system is an advantage.
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