Technical Account Manager

5 days ago


Budapest, Budapest, Hungary Cloudaware Full time

Company Description

Cloudaware is a US-based SaaS company that develops a platform for in-depth, user-friendly analytics of cloud infrastructure.

We aggregate data from all major cloud providers - Amazon Web Services, Google Cloud Platform, Microsoft Azure - and dozens of supporting services like New Relic, Zabbix, WhiteHat to give clients a full picture of their cloud environments.

Our customers include Fortune 500 companies in the United States.

As our business grows, we're looking for a technically savvy, client-oriented Technical Account Manager to join our team in Budapest.

What you will do:

This is a full-time, on-site role in Budapest. As a Technical Account Manager, you'll work directly with our enterprise clients to ensure successful implementation and ongoing value of Cloudaware solutions.

  • Build and maintain strong, long-term relationships with our enterprise clients
  • Provide technical support and act as a trusted advisor
  • Conduct product demos and client onboarding sessions
  • Identify client needs and help solve technical issues
  • Collaborate closely with our engineering and product teams
  • Participate in client meetings and communicate insights internally

What we expect:

  • Experience in Account Management
  • Technical Support and Troubleshooting skills
  • Fluent English (spoken and written)
  • Good command of Russian (spoken and written) - required for internal team communication
  • Strong analytical and communication skills
  • Ability to learn quickly and work independently
  • Proactive, responsible, and self-motivated approach
  • Background in IT or technical projects is a strong advantage
  • Ability to work on-site in Budapest or open to relocation (we provide full support)

What we offer:

  • Office in the center of Budapest (on-site role)
  • Full coverage for sick leave and vacation
  • Company-sponsored professional development (courses, conferences)
  • Individual English lessons and group Hungarian classes
  • Daily office catering
  • Free parking near the office
  • Monthly mental health support compensation


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