HR Delivery Partner

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Are you looking for a career move that will put you at the heart of a leading financial institution? Then bring your skills in HR processes, operational and shared service environment experiences, coordination, analysis, project management problem solving and communication to Citi's Core HR Team.

By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

The HRP&D Core HR (Employee Lifecycle Team) is responsible for optimizing the sustainable and cost-effective availability and mobilization of appropriate people skills required to deliver the HR committed scope of services and at the expected level of quality. The UK & Europe Core HR Team is the delivery engine providing the Employee Life Cycle HR Services across the UK & Europe cluster- region's all countries to the HR partners and employees and is providing its services in strict accordance with the processes and procedures. Team's daily work is interesting with added values too including Global, Cultural diversity -Inclusions, Broader Impact across the region, Shaping Company Culture at scale and has emphasis on Innovation.

Please note that this is a maternity cover role.

What you'll do

The Human Resources (HR) Delivery Partner is responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.

• Deliver HR services, processes and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency
• Responsible for HR delivery and implementation across the employee lifecycle Partner with Human Resource Advisors (HRAs) and Centres of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions
• Ensure escalated client/employee issues beside the BAU activities and processes are resolved with urgency, completed, monitored, controlled, coordinated and employment policies and practices are interpreted consistently
• Work closely with all key stakeholders including, HRA, manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability, meet project needs, work on BAU process reviews and improvements
• Resolve moderately complex HR issues conferring with managers, when necessary, assist progressively larger or more complex employee populations and participate on cross-Citi projects, support processing, monitoring, controlling and coordination of team works, actions and projects
• Act as SME to senior stakeholders and /or other team members

What we'll need from you

• Bachelor's degree/University degree or equivalent experience
• 5-8 years of relevant experience
• Knowledge of applicable Employment laws and regulations
• Working knowledge of industry standards and practices
• Proficient in Microsoft Office and Workday
• Proficiency in metrics and reporting
• Ability to work in fast paced environment, to fast adjust to changes, take ownership and being proactive.
• Clear and concise written and verbal English communication at high level

What we can offer you

This is a role that'll offer you the opportunity to build an in-depth knowledge of financial services operations. Every day there will be new business challenges that will help you develop new skills that can drive your career to grow in HR field.

By joining Citi Hungary, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well:

• Cafeteria Program
• Home Office Allowance (for colleagues working in hybrid work models)
• Paid Parental Leave Program (maternity and paternity leave)
• Private Medical Care Program and onsite medical rooms at our offices
• Pension Plan Contribution to voluntary pension fund
• Group Life Insurance
• Employee Assistance Program
• Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
• Flexible work arrangements to support you in managing work - life balance.
• Career progression opportunities across geographies and business lines
• Socially active employee communities with diverse networking opportunities

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Operations - Core

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Job Family:

Operations Support

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.