Deputy IT Director in Automotive Industry

About BYD
Our Purpose is to
build a zero-emission future that reconnects humanity with nature.
We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero-emission ecosystem.

BYD Europe BV located in Schiedam, Netherlands is the marketing and sales HQ of BYD Co., Ltd based in Shenzhen, China. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.

Job Overview
As a core management position in the IT Department, this role requires

• on-site residency in Europe and reports directly to the Director of IT Department and VP.
• Serve as the "core communication hub for Sino-European IT business".
• Communicate with business leaders such as Sales Directors and Country Managers of the company's branch offices in various European countries, accurately convey the value of IT solutions from the headquarters and promote their implementation.
• Deeply explore business needs in the European market, form standardized requirement plans and feed them back to the product and R&D teams at the China headquarters, realizing the full-link management of "requirement transmission - solution implementation - effect closed-loop".
• Coordinate IT-related resources in the European region to ensure the efficient implementation of the headquarters' IT strategy in the European market, and support the digital transformation of the automobile sales business in Europe.

*Job Responsibilities*

• Act as the core interface between the European business end and the IT team at the China headquarters. Regularly connect with Sales Directors, Country Managers and business backbones in various European countries, establish a normalized communication mechanism, and fully understand the IT needs and pain points in local business scenarios such as automobile sales and customer service.
• Conduct structured sorting, verification and priority ranking of European business requirements, and convert them into requirement documents (including business scenarios, function descriptions, compliance requirements, etc.) that are understandable to the product/R&D teams at the headquarters, ensuring the accuracy and completeness of requirement transmission.
• Accurately interpret the value, functions and implementation paths of the headquarters' IT solutions (such as CRM system optimization, digital marketing tools, sales data analysis platforms, etc.) to the European business end, answer questions from the business end, and obtain support for implementation.
• Synchronize the progress of IT projects at the headquarters and solution adjustments to the European business end, collect feedback from the business end and promptly feed it back to the headquarters, promote the iterative optimization of solutions, and ensure efficient information synchronization between both parties.
• Lead the formulation and implementation of the promotion plan for the headquarters' IT solutions in the European region. Design differentiated implementation strategies based on the business characteristics of different countries (such as the rigor of Germany, the flexibility of the French market, etc.), and clarify promotion milestones, responsibility assignments and assessment indicators.
• Organize training on IT solutions in the European region (such as system operation, functional application scenarios), compile localized training materials (multilingual adaptation), ensure that business personnel are proficient in the use of tools, and improve the penetration rate and usage rate of solutions.
• Track the implementation effect of solutions, collect usage feedback from the business end, analyze problems in the implementation process (such as function adaptability, operational convenience), and work with the headquarters team to formulate and promote the implementation of optimization plans, forming a closed-loop of "promotion - usage - optimization".
• Have an in-depth grasp of GDPR and data compliance regulations in various European countries. Strictly control data compliance risks in the process of requirement transmission and solution implementation, ensure that the headquarters' IT solutions and data flow comply with local regulatory requirements, and avoid compliance risks.
• Coordinate IT-related resources in the European region (such as local IT operation teams, external service providers), coordinate and solve technical support, fault response and other issues in the process of solution implementation, and ensure the stable operation of the system.
• Regularly report to the Director of IT Department at the China headquarters on the progress of IT business in the European region, the implementation of requirements, the promotion effect of solutions and existing problems, and put forward targeted suggestions to provide support for the headquarters' IT strategic decision-making.
• Assist the headquarters in promoting the construction of IT standardization in the European region, ensure that local IT work processes are aligned with the headquarters' management specifications, and improve the efficiency of cross-regional IT collaboration.

*Job Requirements*
Based on the provided Job Description, the ideal candidate must possess the following qualifications and skills:

• Education & Core Experience:
• Bachelor's degree or higher in Computer Science, Information Technology, Information Management, Business Administration, or a related field.
• Minimum of 5 years of experience in IT Business Analysis, IT Project Management, IT Solution Consulting, or a similar bridge role between business and technology.
• Proven experience in the automotive industry, specifically within sales and customer service operations, is highly preferred.
• Demonstrated success working within international, cross-cultural, and cross-time-zone teams, with specific experience in China-Europe collaboration being a significant advantage.
• Key Skills & Competencies:
• Exceptional Communication & Interpersonal Skills: Ability to communicate complex technical concepts clearly to non-technical business stakeholders (Sales Directors, Country Managers) and translate business needs into precise technical requirements for product/R&D teams. Fluency in English is mandatory; proficiency in additional European languages (e.g., German, French) is a strong plus.
• Business Analysis & Requirements Management: Expert in eliciting, structuring, validating, and prioritizing business requirements. Proficient in creating detailed requirement documentation (business scenarios, functional descriptions, compliance specs) to ensure accurate and complete handover.
• Project Coordination & Stakeholder Management: Strong ability to manage multiple stakeholders, synchronize project progress, collect feedback, and ensure efficient two-way information flow. Experience in leading solution rollout plans, defining milestones, and assigning responsibilities.
• Solution Implementation & Training: Experience in designing and executing localized implementation strategies, considering regional business characteristics. Skilled in organizing training sessions, developing localized/multilingual training materials, and driving user adoption and proficiency.
• Compliance Knowledge: In-depth understanding of GDPR and key European data compliance regulations. Ability to identify and mitigate data compliance risks throughout the requirement and implementation lifecycle.
• Analytical & Problem-Solving Mindset: Ability to track solution performance, analyze user feedback and implementation issues, and work collaboratively to formulate and drive optimization plans, closing the "promotion-usage-optimization" loop.
• Resource Coordination: Experience in coordinating local IT resources, external vendors, and support teams to resolve technical issues and ensure system stability.
• Personal Attributes:
• Proactive, self-motivated, and able to work independently with minimal supervision.
• Strong cultural sensitivity and adaptability to work effectively with diverse European business cultures (e.g., German rigor, French flexibility).
• Results-oriented with a focus on driving business value through technology.
• Excellent presentation and reporting skills, capable of providing clear updates and strategic recommendations to senior management (e.g., HQ IT Director).

*What we offer*

• International work environment;
• Collaborate with a diverse team of professionals from around the world.
• A supportive and inclusive work culture.
• You can use your English language skills on a daily basis.
• Opportunities for career growth and development;
• Career opportunities in electric vehicles: Be part of the innovative and rapidly growing electric vehiclestry.
• Cross-national training: Participate in training sessions across various countries, gaining valuable global insights.
• Multilingual training:Enhance your language skills with our comprehensive training programs.
• Competitive salary and benefits.