Sr. Associate Collection

2 weeks ago

Budapest, Budapest, Hungary Celanese Full time 3,600,000 - 4,200,000 per year

Overview
We are looking for a
Accounts Receivables with Spanish and/or Portuguese
for our SSC office in Budapest.

The Account Receivable will ensure that outstanding receivables are minimized by collection revenue on time and identifying potential bad debts and that disputed receivables are investigated and resolved.

  • This role requires working from 1pm to 10pm ten days a month. The rest of the days, the schedule is flexible from 8am to 5pm or from 9am to 6pm.

Responsibilities

  • Perform collection related activities such as dunning, reporting, disputes resolution and account reconciliation in accordance with internal controls and policies.
  • Continuous customer contact via email and phone to ensure effective cash collection.
  • Continuous relationship management with external customers (know your customer) and internal stakeholders (Sales, Credit, Customer Service, etc.).
  • Quick resolution of issues preventing payments.
  • Commitment towards monthly KPIs/Targets.
  • Proactively seeks possibility for improved service delivery and to meet business needs.
  • Handle specific tasks as required, such as factoring runs, payment advice errors, reporting.
  • Actively participate in accounts receivable projects as required.
  • Support team members with continuous knowledge sharing and issue resolution.
  • Support team leaders by continuous improvement in the process and systems.
  • Newcomer support as required.
  • Any other tasks as assigned by line manager (s).

Qualifications

  • University degree is an advantage.
  • Good understanding of the AR processes.
  • 2-4 years of relevant professional experience.
  • Requires a basic understanding of accounting fundamentals and principles.
  • Good level of English and at least higher- intermediate knowledge of Spanish or Portuguese.
  • Structured problem solving/troubleshooting abilities and follow up skills to perform complex issue resolution.
  • Self-starter, goal oriented and agile personality.
  • Very good communication and interpersonal skills. The position requires a lot of contact with internal and external customer in various channels including phone, chat, emails and portals.
  • Must be able to collaborate with other AR, Credit, Sales, Master Data and Customer Service Teams.
  • Ability to complete activities and accomplish objectives with limited direction.

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