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German-speaking Order Management

3 months ago

Budapest, Hungary HAYS Hungary Kft. Full time

Looking for a career where you can make a real impact? AnOrder Management position is open at our multinational partner who is a global leader on its field in Budapest.

The company provides a professional working environment forfresh graduates as well and they can offer the chance to build up a career.

Key Responsibilities:

  • Handles inquiries via phone, chat and email from customers and/or internal parties.
  • Order management: order entry, price checking, order clearing
  • Complaint handling
  • Full coordination of delivery and billing
  • Handles a variety of pre-sales or post-sales service functions.
  • Resolves problems by applying established policies, procedures and tactics and using pro-active communication across internal network of multiple product lines

Qualifications & Key Requirements:

  • 1–3 years of working experience in Customer Support(but postgraduates or students are also welcomed)
  • Fluency in English and German language
  • Basic MS Office
  • SAP/Oracle knowledge or any Case Mgmt Tool is an advantage
  • Good communication skills and ability to learn

What do we offer?

  • Private Health Care Services – unlimited examinations, checkups in numerous specialities free of charge
  • Annual bonus
  • Annual salary review
  • Hybrid working model
  • Training opportunities & Stable Career Path